1973-2017 Fondation Flix Houphouet-Boigny pour la Recherche de la Paix. } With underwriting from Apple, the foundation will offer vouchers to applicants with financial need. display: none; Theres a lot to like about the all-new Apple Professional Training courses, which give users a solid grounding in the concepts and theory around supporting and deploying Apple products, said Tom Bridge, the Mac Admins Foundations co-chair. That turned my pretty normal day of work into feeling as if I were on a set of a music video shoot. } Learn more about Technical Support roles. text-align:center; color:#000000; max-width: 100%; If youre applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. Because were a little crazy. I can tell you, this is a task that takes hours to do, often taking the stores closing crew two to three hours to accomplish. Indeed Home Find jobs Company reviews Find salaries Upload your CV Sign in Sign in Employers / Post Job Start of main content Apple 4.2 out of 5 stars.4.2 In response to Whatsup143, https://jobs.apple.com/en-au/search?sort=relevance&location=australia-AUSC, Question: The best part of working for Apple: It had to be launch days! Mac Genius. Get your questions answered by an expert via phone, chat, email, or even Twitter. If you want to learn how to use your products, Apple has other in-store options. .entry-content table { At Apple, base pay is one part of our total compensation package and is determined within a range. ask a new question. Apple is one of the most prestigious companies in the world, so it's not surprising to learn that getting a job there isn't easy.. Apple asks both technical interview questions, based on As a Technical Specialist, you help new owners get started and current ones get quick, efficient support developing strong, positive relationships with Apple. to learn and to grow, about 30,000 full- or part-time retail workers. Apple Inc. All rights reserved. Moline To Las Vegas, The Genius Bar is a technical support service provided by Apple Inc. inside Apple Stores to support the use of its products and services. Reasonable Accommodation and Drug Free Workplace policy, Learn more about your EEO rights as an applicant. Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of current Apple . to the person beside us. Come Specialista Tecnico aiuterai i nuovi utenti a muovere i primi passi con i prodotti Apple e seguirai i clienti affezionati per assicurarti che ricevano unassistenza veloce ed efficiente. Apples new IT training series begins with the Apple Device Support course, which includes articles and guided exercises. Technical Specialist (Current Employee) - Calgary, AB - 29 October 2022. I saw at least 40 other possible candidates who seemed just as eager as I. Apple employees welcomed us to the event with videos about Apple's achievements, and concluded with a written quiz on your knowledge of Apple product and its major software, like Pages, KeyNote, Numbers, Aperture, as well as Time Machine and others. Job training: Apple has a specially designed training program for all new employees, referred to as "Core" training. Apple has also partnered with the Mac Admins Foundation to ensure additional access to the new Apple exams. font-size: 0; width: 150px; She confided in me that she had lost her son in a car accident and on this device was her final communication from her son, a voicemail with his closing words being I love you Mum. This was right before the iCloud and wireless backup days, and the message was not within the voicemail server we tried this solution first. The mob used the electronics in the store to play music and record their dance routine. Once the product was purchased it was our obligation to the consumer to have an amazing "out of box" grand gesture, offering free personal training, and an immediate hands-on learning experience. I guess the one part of the job I didnt look forward to was closing the store at night. Everyone. Through its Community Education Initiative (CEI), Apple will provide scholarships to cover the cost of the exams for participating students at its CEI partner institutions. Furthermore, both Apple exams are fully representative of the depth and breadth of skills needed for success. 283 reviews from Apple employees about working as a Technical Specialist at Apple. A Genius in the store took it upon himself to transplant the logic board into another phone, at which time the phone was able to power on and retrieve the voicemail, saving it as an audio file as to avoid losing it in the future. Through an estimated 13 hours of content, users will cover developing a deployment strategy, using Apple Business Manager and Apple School Manager, and configuring devices with an MDM solution. In some organizations, they may also perform sales duties, promoting certain technology products or services. More. To view your favorites, sign in with your Apple ID. /* */ It was just a few days later when I received my first follow-up call. See which role best matches your experience. Once they thought you had what it took, they would play the role of reverse shadow and would monitor your knowledge and professionalism on the job. At Apple, we care about improving our services. Zero work life balance. } The mob used the electronics in the store to play music and record their dance routine. ChitlinsCC, call As a Technical Specialist, you help new owners get started and current ones get quick, efficient support developing strong, positive relationships with Apple. From what I knew, many Geniuses who had been there since the store opened its doors were making well over $40 an hour. What does a Technology Specialist do? line-height: 29px; The next 10 days were essentially Apple boot camp. We played ice-breaker games and learned everything Apple history, achievements, programs, the the companys mission statement, benefits and stock options. 3.8M subscribers in the apple community. Bones Episode 17, I can tell you, this is a task that takes hours to do, often taking the store's closing crew two to three hours to accomplish. Opportunities for advancement are very few. This was right before the iCloud and wireless backup days, and the message was not within the voicemail server we tried this solution first. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of line-height: 29px; Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. 131 Apple Apple Genius interview questions and 105 interview reviews. Hes since taken advantage of his teams support, including the coaching and mentoring that have brought his skills to life for today and tomorrow. From what I knew, many Geniuses who had been there since the store opened its doors were making well over $US40 an hour. provided; every potential issue may involve several factors not detailed in the conversations With your customer service brilliance and empathetic nature, you provide Genius advice and support to both customers and team members. Reasonable Accommodation and Drug Free Workplace policyLearn more (Opens in a new window) . Demand for skilled support and technical staff within the enterprise is growing, with jobs in computer and information systems in particular projected to grow faster than the average for all occupations from 2020 to 2030. More complex issues, and repairs on other products, will continue to be referred to Geniuses. font-size: 16px; margin-top: 0; Learn more about your EEO rights as an applicant (Opens in a new window) . Theyre so grateful and that feels really good.. font-weight: bold; Lead Genius / Genius / Technical Expert / Technical Specialist (currently Family Room Specialist). Apple is, of course, concerned with how well taken care of its customers are, but I have to say the company also looks out for their employees. #footer-widgets .widget { width: 25%; } font-size: 16px; The redesigned training has moved to an online, self-paced format. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Get discovered. After concluding the final interview I was informed that I had made the cut, and would be starting with the company the following week. This site contains user submitted content, comments and opinions and is for informational purposes A forum where Apple customers help each other with their products. padding: 30px auto; } I started off with Apple as a part-time sales advisor ('Specialist') and successive promotions happened quickly, but the Genius position sits in a comfortable little cul-de-sac thereafter. Jimmy P's Immokalee Road, var _EPYT_ = {"ajaxurl":"https:\/\/www.fondation-fhb.org\/wp-admin\/admin-ajax.php","security":"58ef36594c","gallery_scrolloffset":"20","eppathtoscripts":"https:\/\/www.fondation-fhb.org\/wp-content\/plugins\/youtube-embed-plus\/scripts\/","eppath":"https:\/\/www.fondation-fhb.org\/wp-content\/plugins\/youtube-embed-plus\/","epresponsiveselector":"[\"iframe.__youtube_prefs_widget__\"]","epdovol":"1","version":"13.4.2","evselector":"iframe.__youtube_prefs__[src], iframe[src*=\"youtube.com\/embed\/\"], iframe[src*=\"youtube-nocookie.com\/embed\/\"]","ajax_compat":"","ytapi_load":"light","pause_others":"","stopMobileBuffer":"1","vi_active":"","vi_js_posttypes":[]}; #secondary .widget .widget-title, #footer-widgets .widget .widget-title, #masthead-widgets .widget .widget-title { If accurate, the new store hierarchies within the three areas affected will be these, from most senior down: Sales Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. Ability to adhere to a schedule of customer appointments. This interview would be the first of six. Stay up to date with what you want to know. For more details and to apply, visit, Apple Professional Training courses are available now at. as well as other partner offers and accept our, In the US alone, Apple has 265 retail stores across 44 states. any proposed solutions on the community forums. font-size: 12px; We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more (Opens in a new window) . font-weight: bolder; } Whatsup143, Apple Jobs/Roles (Genius/Technical Specialist), User profile for user: When I worked at Apple, Geniuses were sent on an all-expenses-paid business trip for 14 days to Cupertino, California, for Genius training camp. Moline To Las Vegas, Indeed.com estimated this salary based on data from 10 employees, users and past and present job ads. Hearing that there is a big deal Apple Retail Store meeting Sunday. text-align: center; White Twitch Talk Show Host Finally Drops 'Rajj Patel' Moniker, Everything We Know About The PlayStation 5. Worst part of working for Apple: Honestly, looking back, most of my time there was pretty great. If you have ever entered an Apple store in the morning you will see just how perfect every iPad, iPod, MacBook Pro have been aligned without fingerprints. Your work hours will be based on business needs. If you have any guidelines or tips for me I would really appreciate it. You quickly diagnose product issues on the spot, explaining situations with patience and compassion. All postings and use of the content on this site are subject to the. When I worked at Apple, Geniuses were sent on an all-expenses-paid business trip for 14 days to Cupertino, California, for Genius training camp. Here are some profiles offered under the roof of Apple Inc. Another perk of working there: Customers love Apple, so my days were often pleasant. border-spacing: 0; Apple certification programs are IT professional certifications for Apple Inc. products. By helping Apple maintain strong relationships with customers, you are instrumental to our success. Then she told me how her phone contained a very important message that would break her heart if she were to lose it forever. Then she told me how her phone contained a very important message that would break her heart if she were to lose it forever. Pro / Expert / Specialist (currently Red Zone Specialist), Creative Learn more. Different together.

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