schneider drive fault codes
Wire break or connected devices are inoperable. Adjustment value of the encoder of the third party motor has not yet been determined. No zero point defined by means of operating mode Homing. Activation of a motion blend without movement. Search for a solution on your own, or connect with one of our experts. External load or acceleration are too high. Not possible to set the absolute position for encoder 1. Positive limit switch triggered with negative direction of movement. Interfering pulses or impermissible edge transitions (A and B signal simultaneously) have been detected. Error detected during relative movement after capture (additional info = detailed error code), Function Relative Movement After Capture not assigned to a digital input. Activate a jog movement with negative direction of movement (target limit switch must be connected to the negative limit switch). Discover EcoStruxure Asset Advisor, a suite of cyber-secure, cloud based digital services for monitoring asset health and reducing downtime. Excessive regeneration during deceleration. eSM module: Order of speed limits for multiple SLS in positive direction is incorrect. The movement range limits were exceeded and the zero point is no longer valid. Wait until the operating mode change has terminated before triggering a start request for another operating mode. If the winding voltage of the motor is lower than the nominal supply voltage of the drive, this may result in motor overtemperature due to high current ripple. File cannot be uploaded: Incorrect file ID, Data stored after a power outage is invalid, System error detected: No bootloader available, Configuration error detected (additional info=Modbus register address). Verify speed limit and delay time for eSM Safely Limited Speed (SLS). Get monthly updates from Schneider Electric delivered right to your inbox. At least two inputs have the same signal input function. Position deviation in operating mode Electronic Gear too high. eSM module: Invalid speed limit for multiple SLS in negative direction has a value of zero. Verify correct deceleration ramp, rating of drive and braking resistor. Motor velocity is too high at the beginning of the wake and shake procedure. Resolver: Signal communication subject to interference, System error detected: Encoder module RES is not ready for position evaluation. Amplitude of encoder analog signals too low. eSM module: System error detected: ESM5VDC undervoltage, eSM module: System error detected: 5V overvoltage, eSM module: System error detected: 5V undervoltage, eSM module: ESMSTART: Maximum permissible pulse duration exceeded. For more details, please read our Verify correct wiring of the inputs of the safety function STO and perform a Fault Reset. Internal timeout in communication with fieldbus module. Enjoy! The acknowledgement signal must be available for less than 6 seconds. Incorrect wiring or inoperative cable for Hall signals of encoder 2. Overflow error detected during encoder scaling. Learn more and find impacted catalog numbers. Target position overtraveled with function Relative Movement After Capture. Set drive to operating state Operation Enabled and repeat the command. Module in fieldbus slot not correctly detected. eSM module: System error detected: Indeterminable state of eSM state machine. Verify resolver cable: wiring and shield connection. Mains voltage and setting of parameter MON_MainsVolt do not match (for example, mains voltage is 230 V and MON_MainsVolt is set to 115 V). Absolute position is different from incremental position, Amplitude of analog signals too high, limit of AD conversion exceeded. Improve the heat dissipation in the control cabinet. DC bus undervoltage (Quick Stop threshold), Undervoltage DC bus, missing mains supply, undervoltage mains supply or overvoltage mains supply. The value entered was outside of the permissible value range for this parameter. System error detected: Internal braking resistor. Insufficient velocity resolution due to velocity scaling. Indeterminable type of fieldbus module detected in fieldbus slot. Verify setting of parameter WakeAndShakeGain. Verify all connections and cables used for data exchange. Verify correct resistance. Autotuning can only be performed if no operating mode is active. Verify parameterization of machine encoder. Negative limit switch triggered with positive direction of movement. The combination of these settings is invalid. Verify setting of parameter WakesAndShakeGain. Verify the error memory for details on the detected error. The movement exceeded the adjusted movement range during Autotuning. Motor subjected to vibration or shock when stopped after activation of the switch signal. These limit switches are not assigned to inputs. eSM module: Repeated error detected during Safe Operating Stop (SOS), eSM module: Repeated error detected during deceleration for Quick Stop, eSM module: /INTERLOCK_IN not high (timeout if t_Relay = 2), eSM module: Input /INTERLOCK_IN is high even though Ignore has been configured, eSM module: Speed limit for machine operating mode Setup Mode (eSM_v_maxSetup) higher than speed limit for machine operating mode Automatic Mode (eSM_v_maxAuto). If the detected error persists, deactivate the velocity observer. Target velocity was not reached at motion blend position. The Quick Stop option code has been set to -1 or -2 which causes the drive to transition to the operating state 9 Fault instead of the operating state 7 Quick Stop Active. o 8009 Program reset Adapt the frequency of the reference value signal to match the input specification of the drive. D6: Sine/cosine inputs below LOS threshold. The encoder does not support motor temperature monitoring. Not possible to load parameters into safety module eSM. Reference switch or limit switch not connected correctly or supply voltage for switches too low. Fieldbus: An attempt was made to enable the power stage in the operating state Not Ready To Switch On. Start reference movement with negative direction (for example, reference movement to negative limit switch) and activate the positive limit switch (switch in opposite direction of movement). Motor short circuit and disabling of the power stage. Verify permissible movement range value and time interval. Verify wiring and connected devices. Operating mode Electronic Gear inactive or no gear method selected. Absolute position for encoder 2 cannot be set. Verify connection of STO_A and STO_B. Not possible to execute command because negative software limit switch was triggered. eSM module: Safely Limited Speed (SLS) exceeded in machine operating mode Setup Mode. Welcome the the Schneider Electric French website. Encoder signals subject to EMC interference (shield connection, cabling, etc.). +*hec Due to the configured velocity scaling, the velocity resolution in REFA16 is insufficient. Autotuning: Friction torque or load torque too great. Remove memory card or disable write protection. The recalculation has been started prior to the initialization. Resolver signals are subject to interference. Encoder signals subject to EMC interference (shield connection, wiring, etc.). There is no encoder connected to the input for encoder 1. The I/O data configuration or the Modbus I/O scanning configuration contains an invalid parameter. Start Autotuning when the drive is in the operating state Ready To Switch On. Cyclic communication: Incorrect synchronization. If monitoring functions of the drive detect an error, the drive generates an error message. Easily find the nearest Schneider Electric distributor in your location. Communication channel (Hiperface) to encoder is subject to interference. System error detected: Invalid internal selection. Incorrect values in parameters ENCDigBISSResSgl or ENCDigBISSResMult. The positive limit switch was activated because movement range was exceeded, incorrect operation of limit switch or signal disturbance. The current limit has been reached (parameter CTRL_I_max). D5: Sine/cosine inputs exceed DOS out of range threshold. Reach out to our customer care team to receive more information, technical support, assistance with complaints and more. Change 'VELscaleDenom' and 'VELscaleNum' in such a way as to increase the resulting scaling factor. At least two analog inputs are configured with the same type of usage. Fieldbus module: Controlling communication channel has been closed, Fieldbus module: Internal communication error detected, Fieldbus module: I/O data mapping error detected, Fieldbus module: Nonvolatile memory error detected in module. If ILt current limit is too low, the motor may not reach full speed within tLS limit. Incorrect motor data, for example motor resistance, motor inertia (in case of rotary motors) or motor mass (in case of linear motors). The encoder nonvolatile memory contains incorrect data (encoder phase offset is incorrect). An error was detected during the recalculation. System error detected: Calibration analog/digital converter during manufacturing / incorrect BLE file, System error detected: Invalid encoder parameter. Fieldbus module in slot 3 has been changed. Close other access channel (for example, other instance of commissioning software). Reduce the ramp velocity so that the target velocity is reached at the position of the motion blend. Welcome the the Schneider Electric French website. Example: If ACC ramp up time is 10 seconds, set the tLS max starting time to 20 seconds. Motor encoder: Position evaluation error detected. See the chapter Parameters for the parameter that requires a restart of the drive. Search topic-related frequently asked questions to find answers you need. Confirm the new fieldbus module via the HMI dialog. Command cannot be used because the power stage is not enabled (operating state Operation Enabled or Quick Stop Active). Incorrect manufacturer parameter value (data) non-volatile memory of device. Internal communication with fieldbus module not correct. Parameter only accessible at expert level. Code W P0623 e 7007 Diag. Encoder without temperature sensor, incorrect encoder connection. Use a differently sized motor, if necessary. Select "Macro-Confuguration", Scroll down and select "All" for all parameters, Scrolldown and select "Go To Factory Settings" Select "Yes" > Enter When it changes back to saying "No" it is done. Drive is in operating state Quick Stop Active due to a software stop request. Privacy Policy. Product Line: ATV61 Environments: All Causes: Fault conditions Resolution: All trip codes and alarms can be found in the ATV61 Programming manual EN 1760649. System error detected: Communication with memory card, System error detected: Memory card bus is busy, System error detected: Nonvolatile memory checksum error (administration data), System error detected: Nonvolatile memory is write-protected. Verify the position of the motion blend and the movement range. Different counting directions of motor encoder and machine encoder. o 8004 Program started. Wait for Autotuning to finish before restarting Autotuning. tLS needs to be set higher then the ACC time. o 8001 Diagnosis acknowledgement. Encoder has detected incorrect position evaluation. The entered value must be within the permissible value range. Drive Profile Lexium: On activation of the profile, no dmControl, refA or refB has been mapped. Reference movements require limit switches. Value in parameter CTRL_v_max or resolution or the encoder simulation ESIM_scale are too high. RS485/Modbus: Interruption of the connection. Cyclic communication: The selected cycle time tolerance is too high. Adapt the drive values for ramp and velocity, if necessary. In this video we are going. An external tool has tried to lock the configuration of the drive for upload or download. Limit switch or reference switch signal not defined for signal input function. Reconfigure safety module eSM. The negative limit switch was activated because movement range was exceeded, incorrect operation of limit switch or signal disturbance. Status and warning messages Fault messages 179 diagnostics running display options In this video we are going to see Schneider ALTIVAR ATV 310 VFD Drive fault code, Possible causes, and remedy part 1,(#schneider , #vfd )Welcome to controls. It looks like you are located in the United States, would you like to change your location? Speed limit for multiple SLS in negative direction has a value of zero. Attention: these dimensions concern fixing holes. The specific type of device does not support this function or this parameter value. Wait until eSM is no longer in state Quick Stop Active or Fault Reaction Active or Fault or reboot the drive. The signal input function does not support the selected debounce time. From 6 long-term commitments to sustainability research and consulting, we are committed to being part of the solution by engaging our entire ecosystem in sustainable progress. Activation of a new operating mode is not possible while another operating mode is still active. Code W S1040 e 7005 Define a valid zero point by means of the operating mode Homing. eSM module: Safely Limited Speed (SLS) exceeded in machine operating mode Automatic Mode. Code W P 1068 e 700C Diag. Choose lower amplitude and offset values. A start request for an operating mode has been received while a change of the operating mode was active. Remedy: Try resetting the drive back to a factory default by going into: ConF menu enter FCS menu enter change FCS menu to InI and hold for 2 seconds. Basic configuration of drive required after factory setting. Tutorial for troubleshooting the INF6 fault (internal option fault) on the Altivar ATV61 and ATV71 Variable Frequency Drives (VFD) typically caused by a loose option card or two serial cards. In the operating modes Homing and Jog, the movement is internally interrupted by an internal software stop. )/)1xR\!ThBV|m@ Verify that the device is on. Connector not connected to module or not connected to motor/encoder. Detected motor type is different from previously detected motor. Now power cycle the drive. System error detected: Nonvolatile memory read error, System error: Nonvolatile memory write error, System error: Nonvolatile memory state machine, System error: Nonvolatile memory address error, System error: Nonvolatile memory incorrect data length, System error: Nonvolatile memory not formatted, System error: Nonvolatile memory incompatible structure, System error detected: Nonvolatile memory checksum error (manufacturer data), System error detected: Nonvolatile memory checksum error (user parameters), System error detected: Nonvolatile memory checksum error (fieldbus parameters), System error detected: No valid manufacturer data, System error detected: Nonvolatile memory checksum error (NoInit parameter), System error detected: Nonvolatile memory checksum error (motor parameters), System error detected: Nonvolatile memory checksum error (global control loop parameter set), System error detected: Nonvolatile memory checksum error (control loop parameter set 1), System error detected: Nonvolatile memory checksum error (control loop parameter set 2), System error detected: Nonvolatile memory checksum error (NoReset parameter), System error detected: Nonvolatile memory checksum error (hardware information), System error detected: Nonvolatile memory checksum error (for power outage data). Restart the drive. ATV32 Safety evolution V1.5ie08 Correction on SAFF fault due to interruption of internal communication V1.8ie11 Add SLS Type 4 function Add new parameter (STFR filtered) to be able to check safety speed. Verify correct connection and function of limit switch. Keep motor from moving while Safe Operating Stop is active (external forces, loads). Change of 'RAMPscaleDenom' and 'RAMPscaleNum' in such a way as to increase the resulting scaling factor. Assign the function Relative Movement After Capture to a digital input. Resolution of scaling too high (range exceeded), Change for jerk filter input position too great. Frequency of reference value signal is too high. Increase the movement range value or disable movement range monitoring by setting AT_DIS = 0. Fieldbus module: Active IOC physical layer does not match the IOC physical layer of the detected fieldbus module. System error detected: Motor encoder inoperative, System error detected: Length specification for user data too great, System error detected: Communication with encoder not possible, Motor without electronic motor nameplate (for example, SER motor), No data segment of the electronic motor nameplate, System error detected: Motor configuration cannot be written, Not possible to write motor configuration, Incorrect encoder type selected with parameter MotEnctype, Error detected during the internal conversion of the motor configuration, Parameter of the motor configuration out of permissible range. See also parameters _MSM_error_num and _MSM_error_entry for additional information. Perform a Fault Reset. Medium Voltage Distribution and Grid Automation, Product Documentation and Software Downloads, Panelboards / Switchboards and Switchgear, Controllers, Expansion Modules, Servers & HMIs, Power Metering and Energy Monitoring Systems, Power Quality and Power Factor Correction, Integrated Power and Control Solutions (IPaCS) Equipment, Low Voltage/Medium Voltage Prefab Substations, Pushbuttons, Switches, Pilot Lights, Control Stations and Joysticks, Data Center Security and Environmental Monitoring. Suggested things to check : -Disconnect the motor and Megger out the motor with 1000v Megger. Reach out to our customer care team to receive more information, technical support, assistance with complaints and more. System error detected: Position initialization not possible. Error detected in operating mode Motion Sequence (additional info = detailed error code). The type of module detected in fieldbus slot is not supported by the drive. Data on memory card does not match firmware version of device. Resolver signals are subject to excessive interference. Parameter access error detected in fieldbus module. A parameter modification requires the drive to be powered off and on. The fieldbus module has been replaced by another type of fieldbus module. For more details, please read our System error detected: Timeout during connection to power stage, System error detected: Invalid data received from power stage, System error detected: Data exchange with power stage lost, System error detected: Exchange of identification data from power stage not successful, System error detected: Checksum identification data from power stage incorrect, System error detected: No identification frame received from power stage, System error detected: Type of power stage and manufacture data do not match, System error detected: Invalid numbers of data received, eSM module: System error detected: Error of class 1 forced, eSM module: System error detected: Error of class 2 forced, eSM module: System error detected: Error of class 3 forced, eSM module: System error detected: Error of class 4 forced, eSM module: Insufficient deceleration for Quick Stop. Command sent which is not permissible when the motor is not at a standstill. System error detected: Jerk limitation with position offset after end of movement (additional info = offset in Inc.). Incorrect encoder wiring/adjustment or incorrect encoder parameter settings (example: parameter ENCDigSSICoding is set for SSI encoder). The manufacturer data has been stored with a physical layer different from the physical layer normally used by the module. Analyze the communication or increase the cycle time. Please enter a valid email address, Problem with captcha verification, please check your connection. Contact your Schneider Electric service representative. Recalculation must be started within 30 seconds after initialization. Verify that the parameter configuration is valid before starting the recalculation procedure. - Change of handling of monitoring signals. x}rd#_QxQJa#vZ?PMfq}3 2q!gT=D$lFpozs}?^IEetB||)W.8e|_4Y kMm^V~jj0o;;*lN:G9qp1{ ybPICQODe4QikLms8?~,L hXx+k3jsmP']av'nrNamw eSM module: Guard door acknowledgment: The acknowledgement signal is available for too long a time. Limit switch to be approached not enabled. Verify the configuration of the I/O data. eSM module: System error detected: 3_3V overvoltage. Motor overload fault (OLF) is triggered by the motor pulling current above the ItH (Motor Them Current) that is programmed into the drive. Analog and digital encoder signals subject to massive interference. Get monthly updates from Schneider Electric delivered right to your inbox. Clear break condition with command Fault Reset. Start reference movement with positive direction (for example, reference movement to positive limit switch) and activate the negative limit switch (switch in opposite direction of movement). Use supported type of fieldbus module. Verify the error code, remove the cause and perform a Fault Reset. Positive limit switch error detected (switch signal briefly enabled or switch overtraveled), Negative limit switch error detected (switch signal briefly enabled or switch overtraveled). Reduce the gear ratio or reference velocity. The parameters have been reset to the default values. External braking resistor activated (Parameter RESint_ext), but no external resistor is detected. Medium Voltage Distribution and Grid Automation, Power Quality and Power Factor Correction, Controllers, Expansion Modules, Servers & HMIs, Push Buttons, Switches, Emergency Stops and Pilot Lights, Power Supplies, Power Protection and Transformers. The error messages are classified according to the following error classes: Stop movement with Quick Stop and disable the power stage when the motor has come to a standstill, Disable the power stage immediately without stopping the movement first. Stopping distance too small or velocity too high at the point in time of the capture event. Autotuning: Velocity jump in parameter AT_n_ref is not sufficient. Reduce the number of bits of the multitun resolution that are used for position evaluation via the parameter ENCDigResMulUsed. Incorrect parameter transformation ratio. Verify the speed limits for machine operating modes Automatic Mode and Setup Mode and change them as required. Connected type of EnDat encoder is not supported, Configuration error detected: Invalid SSI encoder parameter setting. System error detected: Incompatible memory card, Memory card implicitly written by the device. A quasi absolute position has been detected that is not within the permissible motor shaft deviation range. Command not permissible while power stage is active. Processing only possible with linear ramp. Command not permissible while the power stage is enabled (operating state Operation Enabled or Quick Stop Active). Drive Profile Lexium: Write request with incorrect data type. The configuration data contains data from a different device. eSM module: Parameter checksum error detected. The password that was sent by the configuration tool is not identical to the password stored in the device. Direction-dependent SLS is not active, but a speed limit for direction-dependent SLS in negative direction has been specified. More than one signal positive limit switch/negative limit switch/reference switch active. <> ATV12 Environment: All Cause: Getting an SCF1 fault on the drive. No encoder connected or encoder does not support setting of absolute positions. The selected signal input function or signal output function cannot be used in the selected operating mode. Communication channel (Hiperface) to encoder is subject to interference or motor encoder is inoperative. Verify correct wiring of the inputs of the safety function STO.
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