The impacted cruisetours are the lines popular Yukon & Denali options, including a sailing as soon as June 14 aboard the Signature-class Nieuw Amsterdam. Holland America Line has been exploring the world since 1873 and was the first cruise line to offer adventures to Alaska and the Yukon nearly 75 years ago. Under the program, which also applies to bookings prior to Sept. 30, 2022, that depart on or before Dec. 31, guests who cannot travel due to a positive test or new governmental travel restriction will be eligible for a Future Cruise Credit. 20 calls around Africa with opportunities for safari experiences. the itineraries are roundtrip from San Diego CA/Vancouver BC, or between Vancouver-San Diego. A 24-day voyage (departing on July 27th on Volendam) sails roundtrip from Boston and circumnavigates Iceland. We work directly with the U.S. Centers for Disease Control (CDC) and the World Health Organization (WHO) to implement best practices, from screening prior to embarkation to additional sanitation measures. 74 days departing January 3, 2023, aboard, 34 ports in 16 different countries and island nations across 2 continents, 5 overnights: Fuerte Amador (Panama City), Manaus and Rio de Janeiro in Brazil, Buenos Aires (2 nights); Callao (Lima, 2 nights), Daylight Panama Canal transit and opportunities to visit the. The 2023 cruise season has officially begun on Canada's Prince Edward Island, as Holland America's ship Zaandam arrived at Port Charlottetown today. Monday Friday, 7:00 a.m. 6:00 p.m. PST, In addition to Norway, ms Nieuw Statendam sails to the Northern Isles and Baltic, including Ireland, Iceland, and the UK on 14-day itineraries. Contact us at 0344 338 8605. ALL RIGHTS RESERVED. The technology allows docked ships to receive shoreside power supply (from the port city's grid) and turn off their diesel engines/generators, thus reducing to zero emissions and noise. Zaandam's 14-day Solar "Eclipse Cruise" (departure March 30th, 2024) visits Mazatlan on April 8th. MS Nieuw Amsterdam cruises in the EeasternWestern Caribbean on 7-day roundtrips to St Thomas, San Juan, Cozumel, Grand Turk, Georgetown, Ocho Rios. The reasoning given for these abrupt, last-minute cancelations are staffing shortages, which have become commonplace among all major cruise lines in recent weeks. In addition, the program offers the freedom to change your flights with no change fees and late arrival protection with 24-hour assistance. Ports of call include Bar Harbor ME, Halifax and Sydney; Havre-Saint-Pierre, Saint John's, Red Bay, Saint Anthony, and Corner Brook; Qaqortoq (Julianehab) and Nanortalik (Ilivileq); Reykjavik (evening stay), Djupivogur, Seydisfjorur, Akureyri, Isafjorour and Grundarfjorour. Chantal McPhee has a great passion for travel since first venturing to the Bahamas as a child with her grandparents. Curiously, this first for the brand pole-to-pole voyage runs simultaneously with MS Zuiderdam's "Grand World Voyage 2025" (124-day itinerary), both are roundtrips from Florida USA (Port Everglades/Fort Lauderdale) and both depart in January 2025. Operations restarted with Canada and New England voyages (between Boston and Montreal), followed by 14-day Caribbean (roundtrips from Fort Lauderdale). The itinerary's "Panama Canal" segment features passing through the Gatun Locks and sailing in the Gatun Lake. Before booking a cruise, it is a good idea to understand cancellation policies, especially as it relates to any promotional pricing and packages. Since February 2019, passengers on all HAL ships (fleetwide) can enjoy the new specialty coffee "Rotterdam 1873". The program is based on two homeports - Boston (Massachusetts) and Port Everglades/Fort Lauderdale (Florida), 5- to 21-day itineraries, and partial Panama Canal transits (Gatun Lake). The guests enjoy a formal dinner with appetizers, drinks, and live music, all in the company of the countess or member of her noble family. Name and departure date changes are considered cancellations. This plan is not available to residents of New York State, Quebec, and Puerto Rico. Booked guests will receive a refund of all monies paid to Holland America Line to the original form of purchase. There are two options for Holland America insurance: Testing positive for Covid-19, just before a cruise can add an enormous amount of stress for travelers. Name changes are considered cancellations. Guests on impacted cruises or their travel advisors may call the appropriate office with questions at: Seattle Office (USD/CADcurrency): Princess announced updated restarts for Island Princess and Diamond Princess, along with the cancellation of the 2021-2022 South America and Antarctica sailings, and the 2022 World Cruise. The latter guarantees that in case of flight delays or cancelations, Holland America Line takes care of the flight changes in order to join the cruise ship at the next port of call along the booked itinerary. It generally requires full payment at the time of the air reservation and are non-refundable. ALL RIGHTS RESERVED. Guests are thrilled to be back on board and exploring new adventures, said Beth Bodensteiner, chief commercial officer for Holland America Line. Due to Canada's extended (through 2022) ban on cruise ships, HAL's Canada and New England 2021 schedule was entirely canceled. (September 15, 2024) 14-day sailing from Vancouver BC Canada to 8 ports in Alaska. I went back through my e-mail and found that I had put a future cruise deposit down to hold the 2018 cruise. Shaun Ebelthite on June 16, 2022 ( Leave a comment ) Silversea Cruises is set to acquire Crystal Cruises' luxury expedition ship Crystal Endeavor, following the bankruptcy of the cruise line's parent company Genting Hong Kong. It could be one of several pre-scheduled experiences - like exclusive pre-opening shopping access, behind-the-scenes hotel department tour, private coffee chat with Music Walk musicians, etc. The vessel also offers singular 7-, 9- and 12-day sailings in the Mediterranean. (October 23, 2021 - April 7, 2022) 24 voyages to the eastern, western, southern Caribbean. Cruisetours Canceled Holland America Line reached out to travel partners on Friday, June 3, with the news of the impending cancelations, and booked guests were notified shortly thereafter. As a souvenir (at ship's Grand Dutch Cafe, and Explorations Cafe) is available for purchasing regular and decaffeinated 12-oz bag (Rotterdam 1873 beans). This change takes effect for all sailings departing on or after Friday, December 16, 2022. Port Copenhagen Denmark - the pre-cruise tour package includes a night at Kronborg Castle (UNESCO Heritage Site) where guests are entertained by local actors providing a history of Shakespeare's Hamlet, then follow appetizers and beverages. Port Civitavecchia (Rome Italy) - the pre-cruise tour package "A Night Out in Ancient Rome" includes an evening at Casa dei Cavalieri di Rodi. In July 2022 were announced the special events and activities including on the two themed Transatlantic crossings (April 4th/16-day from Fort Lauderdale to Rotterdam, and October 15th/15-day from Rotterdam to Fort Lauderdale) on the fleet's newest member MS Rotterdam VII. Health Protocols The Platinum Plan is much more robust. Note: The cruise cancellation penalties outlined below are defined for cruises purchased on or after April 16, 2018. Note that world and grand cruises (more than 25days long) carry separate cancellation policies. Itineraries (14 to 22 days in length) offer once-in-a-lifetime experiences like Machu Pichu's ruins (from Cusco) and circumnavigating Cape Horn en route to the Antarctic Peninsula. Prices vary between USD 750-1200 per person (with double occupancy) depending on ship and dates/season. Restricted Fares include cancelation fees and require full payment for the flight reservation at booking time. Country specific contacts are noted on the cruise lines website. An 80-min ling JetBlue flight from Fort Lauderdale (Florida) to Havana costs less than USD 100. Holland America Worry-Free Promise: Cruise Protection & Cancellation Options. "Have It All" costs USD 99 per person per day and offers at least 50% savings (as included amenities) in comparison to purchasing them separately. In the meantime, the cruise line is working with the U.S. State Department to expedite crew members visa applications so they can begin working more quickly. San Diego is HAL's principal West Coast USA homeport since the 1990s. To accommodate the new April 3 departure, three voyages were canceled, and all guests and their travel advisors have been notified. Highlights of the 2024-2025 Mexico cruise season include itineraries on two ships,KoningsdamandZaandam, with roundtrip cruises from San Diego. And at the. Widely known as Half Moon Cay, the island is an exclusive port destination for all Carnival Corporation-owned vessels. $200 for MDH and me. Free expert cruise tips and news from Cruise Hive! Volendam's longer (10- and 11-day) voyages visit Newfoundland, while a 24-day itinerary adds Greenland plus a circumnavigation of Iceland. Details regarding how much money you will get back, timeframes and processes are all things to know ahead of time. (June 9, 2024) A New 28-day Arctic Circle itinerary from Seattle WA, in time for the summer solstice and visiting 12 Alaskan ports. There are four to seven-day itineraries that visit ports such asAvalon,Santa Barbara,San Francisco,Astoria, and Victoria, offering opportunities to explore the beautiful Pacific Northwest and California coast. Separate cancellation policies also apply for world cruises, world cruise segments and cruise combinations (which allow cruisers to combine two or more itineraries). Five ships in the Holland America fleet are not operational yet, and will all start operations in the spring of 2022. There are seven-day "Mexican Riviera" cruises that visitPuerto Vallarta,Mazatlan, andCabo San Lucas, as well as a seven-day "Baja Peninsula and Sea of Cortez" itinerary that includesLa Paz,Loreto, and Cabo San Lucas. Can I remove cruise ship prepaid gratuities? Due to the COVID pandemic, HAL suspended its entire fleet's passenger shipping operations (all 14 liners) canceling all voyages with pre-scheduled departures in the period March 13, 2020, through June 30, 2021. Fully refunded (100%) were all prepurchased through HAL packages and services. Carnival Sunrisehas now been scheduled for an extended dry dock in early 2024, and impacted guests and travel advisors are being contacted about the canceled sailings, which include all voyages from February 1 through and including March 4, 2024. 15 days or less before commencing travel: no refund available. In addition, a separate non-smoking area was added in the casinos of Nieuw Rotterdam, Nieuw Statendam and Koningsdam. The bonus perks by this program include: Club Orange is also available for a limited number of non-suite staterooms per voyage. Prev Previous Cruise News Today April 23, 2023 [VIDEO] HAL's Northern Europe 2024 schedule (April thru November) lists 4x boats (Nieuw Statendam, Oosterdam, Rotterdam, Zuiderdam) and 7- to 35-day itineraries. Guests can enjoy a daylight transit of the Panama Canal with commentary on the open decks, providing insights into this amazing man-made marvel. Ports of call include Bar Harbor, and the Canadian destinations of Quebec City, Charlottetown, Sydney, and Halifax. Our Worry-Free Promise program gives you peace of mind with a COVID-19 Protection Program alongside on board health and safety protocols. If eligible, booked passengers receive a non-refundable OBC to be used during the voyage. The 200-guest cruise ship will join the Silversea fleet later this year under the name Silver Endeavor . Please see . Port Venice Italy - the pre-cruise tour package "An Evening on the Grand Canal" includes an evening canal cruise to the entrance of a privately owned palace overlooking the Grand Canal. HAL's credential is for serving on all its Alaska-deployed boats (6x in 2022) Alaskan wild seafood that is certified, traceable and fresh-caught via sustainable fishing methods. The 14-day "South America Passage" itinerary offers overnight stays inBuenos Aires, visits ports in Chile, Argentina, Falkland Islands UK, and Uruguay, and features scenic cruising through the Chilean Fjords, Strait of Magellan, Beagle and Cockburn Channels/Glacier Alley Patagonia, and rounding Cape Horn. 71 days departing October 10, 2022, and sailing roundtrip from Fort Lauderdale FL aboard, 4 overnights: Aqaba-Petra, Cape Town (two nights), Zanzibar, and Victoria (Mahe Island), 25 ports in 21 different countries and territories. Alaska Airlines offers regular nonstop flights to Havana from Los Angeles (California USA). All passenger Suites were upgraded with new sofas, chairs, headboards, carpets and wall coverings, privacy curtains, draperies, bed runners, bed skirts, quartz stone tops (on the vanity desks), vanity lighting, dressers, dressing tables, nightstands. Following the Alaska season, ms Noordam is scheduled to depart on a sojourn westward with a 34-day Pacific Ocean crossing out of San Diego (California USA), to Sydney (NSW Australia), and a 35-day Australian Circumnavigation roundtrip from Sydney. Stateroom's first and second passengers are both required to buy the package. Operations restarted with Europe-Mediterranean voyages (from Venice, Rome, Barcelona, Athens) followed by South American itineraries (from Buenos Aires Argentina and San Antonio Chile). (River cruise cancellation policies are not addressed below). For All Cruises of Five Nights or Longer: (Including Cruise Tours). Princess Beatrix Wilhelmina Armgard (1938-born) named Statendam IV (1957) and/as Queen Beatrix (reign 1980-2013) named Eurodam (2008). Note: The outlined cancellation fees for cruises of five nights and longer are also applicable toward Royal Caribbean cruise tours. RFM is aligned with the UN's Food and Agriculture Organization's CCRF (Code of Conduct for Responsible Fisheries/1995-issued). Seattle, Wash., June 28, 2022 As its 150th anniversary approaches on April 18, 2023, Holland America Line will add a second commemorative transatlantic crossing aboard its newest ship, Rotterdam to the schedule of celebratory events. Carnival Cruise Line has rescheduledCarnival Miraclefor a 14-night Carnival Journeys sailing to Hawaii, departing on Sunday, January 21, 2024. Name changes (other than typos) may be considered as cancellations by some cruise lines. Compared to Vista-ships, they have 1 additional deck (between Lido and Observation) allowing more staterooms (mostly spa cabins) and public venues ("Tamarind", "Silk Den"). HAL's current President is Gustavo Antorcha (since July 2020) who was previously the COO/Chief Operating Officer of CCL-Carnival Cruise Line. As of Sunday, June 12, 2022, the U.S. CDC no longer requires air passengers traveling from a foreign country to the United States to show a negative COVID-19 viral test or documentation of recovery from COVID-19 before they board their flight. For cruises of 6 nights or less, guests start to incur cancellation penalties at 75 days prior to sailings. Currently,Carnival Sunshineis homeported from Charleston, South Carolina, through the end of 2024. It is designed to assist guests who, as a result of being suspected of having Covid-19, testing positive for Covid -19, or are quarantined on board or disembarked early. HAL passengers visit Place Ville Marie and its observation deck (Au Sommet Place Ville Marie) for fabulous city views. The company has a fleet of specifically designed liners providing home-feel accommodations, first-class theater productions, professionally-served and well-equipped wellness facilities (fitness/sports, health/spa and beauty), complimentary onboard programming for adults University at Sea (enrichment) and children Club HAL (kids and teens). Holland America Line's 'Worry-Free Promise' policy will allow guests booked on any cruise which departs through April 30, 2022, to cancel for any reason up to 30 days before departure and automatically receive a Future Cruise Credit. A busy cruise news update with coverage on Carnival Cruise Line, Royal Caribbean, Norwegian and Holland America Line. This change only applies to ships that do not have a Suite Lounge, which includes all Radiance-class ships, all Vision-class ships, the Voyager-classExplorer of the Seas, and the three oldest Quantum-class vessels,Quantum of the Seas,Anthem of the Seas, andOvation of the Seas. HAL-Holland America Line (HollandAmerica.com) is a Seattle-based cruise shipping company owned by Carnival Corporation. All itineraries are 7 days except a 9-day holiday trip departing December 30. "Circle Hawaii" voyages range between 16-18 days: 6 ships (Eurodam, Koningsdam, Nieuw Amsterdam, Noordam, Volendam, Zaandam). It has been a week full of cancellations, cutbacks and program changes, which Cruise Hive will update you on. All cancellations must be done in writing, which can be done via mail or email. Guests should be aware that both the FCC and onboard credit do not have to be used just for an Alaska sailing, but can be applied on any Holland America Line cruise vacation. Operations restarted with 7-day Alaskan roundtrips from Seattle, followed by Asian voyages (from Hong Kong China and Yokohama Japan). For All Cruises of 15 Nights or Less: (Excluding MSC Yacht Club). These are Statendam (now Vasco da Gama), Maasdam (now CFC Renaissance), Ryndam (now Celestyal Journey) and Veendam (now Aegean Majesty). CRUISE HIVE LTD 2008-2023. Holland Americas cancellation policy varies by length and type of cruise. The season runs from April thru October (2024) and two ships (Volendam and Zuiderdam) sail on a series of mainly 7-day "Canada and New England Discovery" voyages. "Classic California Coast"/"Wine Country and Pacific Northwest" are 6- or 7-day. This action is part of a broader and ongoing effort to improve operating efficiencies, including cost minimization initiatives, to strengthen the foundation for sustained, profitable growth.. The increase will be $.50 (USD) per guest per day in all stateroom categories. Norwegian Cruise Line is a mainstream line catering largely to families. In addition, the plan covers trip delays and interruptions, medical expenses and worldwide emergency assistance. A general rule of thumb is the longer the cruise, the tougher the cancellation penalties. Volendam's 13- and 14-day relocation voyages (RepositionCruises.com) are along the Atlantic Coast and between Quebec Canada and Florida USA (Montreal to Fort Lauderdale/Port Everglades) in 2024 (April and October). The canceled sailings are from January 21, 2024, through and including January 30, 2024, after which the ship will resume its previously planned Baja Mexico and Mexican Riviera itineraries, with. HAL's first "pole-to-pole cruise" also features 8 overnight ports (Fuerte Amador/Panama City, Callao-Lima, Buenos Aires, Rio de Janeiro, Barcelona, Lisbon, Reykjavik). The cruise by ms Westerdam from Seattle WA departs on June 9th, 2024, in time for the summer solstice and features 12 Alaskan ports. For All Cruises of 30 Nights or Less: (Including World Voyage Segments). Best Price Guarantee applies only to publicly available and advertised with pricing tour deals. Here's what everything cost, from $97 wifi to $116 airfare, 75-57 days before sailing: 100% refund, less required deposit amount, 56-29 days before sailing: 50% refund of cruise fare, 28-16 days before sailing: 25% refund of cruise fare. On Koningsdam and Nieuw Statendam, "Culinary Arts Center" was renamed "Club Orange Restaurant". For Other Cruises of Seven Nights or Longer: Note: Cruise cancellation charges also apply to airfare, hotels and other services arranged through MSC Cruises. Fees for single occupancy and third, fourth or higher occupants may vary. The new liners were ordered for Princess (ROYAL-class) and HAL (PINNACLE-class). The itinerary visits Grand Cayman, Panama, Ecuador, Peru, and Chile, with an overnight at Fuerte Amador (Panama City), and two nights at Callao-Lima (Peru), allowing extra time for guests to take a land tour to Machu Pichu. That being said the 14 Rotterdam cruise Feb. 27 to March 13 has a Final Payment date of December 28, 2021. We want to make sure youre getting the most out of this benefit!Royal Caribbean explained in a letter to loyal guests. For bookings made by Feb. 28, 2022, for sailings departing on or before April 30, 2022, Holland America is granting passengers full refunds when they cancel for any reason at least 30. HAL-Holland America Line canceled ms Nieuw Amsterdam 's January 8 voyage and rebooked part of impacted passengers on Sunday's (January 9) ms Rotterdam cruise instead. Name changes are considered cancellations. Holland America Line has released an update that impacts cruise ships in Europe including the new Rotterdam cruise ship once it is delivered at the end of July 2021. Cruise travelers should remain patient and flexible with their cruise plans, as well as especially polite to overworked and understaffed crews, while cruise lines work to fully staff their vessels. The following penalties apply: 76 days before sailing: 100% refund 75-57 days before sailing: 100% refund, less required deposit amount Guests impacted by the cancelations for any of the three vessels have several options for compensation. Volendam is scheduled to sail between Boston and Montreal (Quebec Canada) in the summer and fall (2024) on a series of 7-day "Canada & New England Discovery" itineraries. These are pre-cruise packages created exclusively for HAL with included evening event (themed on culture or culinary), 2-night luxury hotel stay and bus transfers to the cruise ship. Cruise cancellation policies also apply to airfare, hotel stays and certain other advance bookings made through Norwegian within 60days. Note: Airfare booked through the cruise line is nonrefundable once purchased. Club Orange must be purchased prior departure (not available for onboard purchasing). For the 2024-2025 Hawaii cruise season, Holland America Line offers cruises to Hawaii on Koningsdam and Zaandam, with roundtrip itineraries from either San Diego or Vancouver. By proceeding, you agree to Cruise Critics, Cruise Line Cancellation Policies: A Closer Look, Cruise Lines Modify Cancellation Policies For Better Flexibility. Some of the island-hopping itineraries include a day of scenic cruising in Panama Canal's Gatun Lake) and all call at Half Moon Cay. We start with letting you know that Royal Caribbean is removing Concierge Lounge access from Diamond Plus benefits. The Miami-based cruise line has informed guests about some loyalty benefit changes over the past week, including vouchers and a specific onboard venue. At Holland America Line, we take great joy in celebrating King's Day each year, given our roots in the Netherlands and ties to its royal family. Note: Regent's cancellation policy is one of the industry's strictest, with its penalties extending farther out than most other lines. Transatlantic repositioning (Florida-Mediterranean, Europe-USA). The notification email reads, We are very sorry to inform you that due to staffing shortages affecting the entire hospitality industry, we must regretfully cancel select 2022 Yukon & Denali Cruisetours., Also Read: Popular Shore Excursion in Alaska for Cruise Visitors is Restricted, While not all cruisetours have been canceled, the email also states, We regret we are unable to offer a replacement Cruisetour option for 2022 due to the staffing issues which have resulted in reduced capacity on several journeys.. The other itinerary (7-day "Inside Passage") is roundtrip from Vancouver Canada. Zuiderdam's 7-day "Canada and New England Discovery" itinerary is between Boston and Quebec City, with weekend departures from/overnight stay in Quebec City (at the beginning/end of the trip) and call ports Bar Harbor, Charlottetown, Sydney, Halifax. Flight Ease's improved functionality includes: HAL's "Flight Ease" air booking program offers up-to-the-minute flight schedules and selection of 2 competitive pricing on flights with arrival/departure dates same as the booked cruise itinerary. Royal Caribbean Onboard Credit: How to Get It and Where to Spend It. Some of the affected sailings are just a few days away, but the cruise line is offering generous compensation for the inconvenience and disappointment. Jan Swartz also manages all inter-group operations. Many Caribbean itineraries can be extended/combined into B2Bs (Collectors Voyages) and booked as discount-priced B2Bs/back-to-backs ranging between 13-21 days. Each of the enlarged gambling facilities now has 140 of the gaming industry's newest slot and video poker machines. HAL scheduled cruises to Cuba leaving roundtrip from Port Everglades/Fort Lauderdale (Florida USA) on MS Veendam. The program also includes 117x 7-day voyages (ms Eurodam, ms Koningsdam, and ms Zaandam) between April-September 2024.

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