A request for an invoice is suspicious behavior in. IF YOU DO NOT AGREE TO THESE TERMS IN THEIR ENTIRETY, DO NOT USE OUR SERVICES. Besides getting your money back, you should also consider whether the scammer might have gained access to any of your personal information. If you are a consumer, the provisions of this Section 21 will be modified to the extent necessary to conform to the JAMS Consumer Arbitration Minimum Standards. Scammers can lead you to a website that downloads dangerous malware and spyware onto your device without your knowledge. Payment Method. Sellers can pay a fee to promote their items - to move it to the top of search results to make it more visible to potential buyers. All adult members get all the listed benefits. Any dispute between the parties that is not subject to arbitration or cannot be heard in small claims court will be resolved in the state or federal courts of Washington and the United States, respectively, sitting in King County, Washington. Scammers often use shipping fees as a way to complicate the transaction (and, ultimately, steal from you). If you are in a state where OfferUp does not collect sales tax on your behalf, you are required to collect all applicable sales taxes for sales made through the OfferUp Services. You do a reverse google image search and discover the same listings on other online marketplace websites. The seller sends you a link to fill out an online form. Some transactions, such as purchases from Pro Sellers, may only be made using the OfferUp Payment Solution. Making or accepting payment using the OfferUp Payment Solution requires you maintain an account with OfferUp's then-current payment processor for the OfferUp Payment Solution ("Payment Provider"). These Terms of Service ("Terms") apply to your access to and use of our website, mobile applications and other online products and services (collectively, the "OfferUp Services" or "Services") provided by OfferUp Inc. ("OfferUp", "we" or "us").PLEASE READ THESE TERMS CAREFULLY, INCLUDING THE MANDATORY ARBITRATION PROVISIONS IN SECTIONS 21 AND 22, WHICH REQUIRES THAT DISPUTES BE RESOLVED BY FINAL AND BINDING ARBITRATION ON AN INDIVIDUAL BASIS, NOT A CLASS-WIDE OR CONSOLIDATED BASIS. OfferUp may revoke or terminate your License to access or use the OfferUp Services for any reason without notice at OfferUp's sole discretion. To find a designated Community MeetUp Spot, open the message with the buyer or seller, and then tap the, To propose a meetup spot, tap its green icon, and then tap. The only reason for a seller to deviate from OfferUps shipping policies is to swindle the buyer in some way. Sellers who post items as being available for shipping nationwide must ship their items in accordance with OfferUp's Shipping Policies, which consist of Shipping Policy, Packaging Policy, and 2-Day Purchase Protection Policy. The TruYou badge is given to users who provide a form of valid self identification. Scam artists are experts at getting around systems that are designed to keep them out. Contain viruses, corrupted data or other harmful, disruptive, or destructive files. A. No results found. If OfferUp determines that it is necessary to report your earnings, we will ask you for personal information, such as your social security number, in order to complete tax form 1099-K. Only positive reviews are publicly displayed. Paying directly from your bank account through OfferUps secure payment form provides far better buyer protection than third-party apps. In addition, OfferUp does not represent or warrant that our Services are accurate, complete, reliable, current or error-free or that our Services are free of viruses or other harmful components. . OfferUp is a free website through which people can buy and sell items with others in their community similar to Craigslist and Facebook Marketplace. Ironically, scam artists get away with making suspicious requests by appealing to a persons fear of being scammed. ** Free trial offer can only be redeemed once per customer. OfferUp is a legit site, and buying from sellers with positive reviews is your first trick to avoid scams. 4. Check the user's ratings. For any arbitration initiated by OfferUp, OfferUp will pay all JAMS fees and costs. In the event . The seller claims to be in the military, out of town, or living in another state. But one sob story, an email from a fake address, and $800 worth of gift cards later, Colleen Cothron and her husband realized that the sympathetic seller was a scammer in disguise [*]. A listing advertises a box of items for a bundle deal but only features a photo of the box. Further, if any part of this Section 21 is found to prohibit an individual claim seeking public injunctive relief, that provision will have no effect to the extent such relief is allowed to be sought out of arbitration, and the remainder of this Section 21 will be enforceable. To the fullest extent permitted by applicable law, you will indemnify, defend and hold harmless OfferUp and our subsidiaries and affiliates and our officers, directors, agents, partners and employees (individually and collectively, the "OfferUp Parties") from and against any losses, liabilities, claims, demands, damages, expenses or costs ("Claims") arising out of or related to (a) your access to or use of the Services; (b) your User Content or Feedback; (c) your violation of these Terms; (d) your violation, misappropriation or infringement of any rights of another (including intellectual property rights or privacy rights); or (e) your conduct in connection with the Services. No class or representative actions or arbitrations are allowed under this arbitration agreement. If a buyer and seller agree, items may be paid for outside of the OfferUp Services, such as by cash, check or other agreed upon payment methods. Payments include: Major credit/ debit cards ( Visa, Mastercard, Discover, American Express ) - JCB Diners Club Apple Pay Pros & Cons Of Offerup The pros of Offerup are as follows: Large selection of different items Great deals available Nationwide shipping Harassment or offensive communications/actions, Offering counterfeit or otherwise fraudulent items, Using or attempting to use a fraudulent payment method, Offering multiple items that violate OfferUps. Unfortunately, there are bad actors here too. If you are a law enforcement agency, we may work with you to assist in on-going matters related to alleged violations of the law, please visit this page for more information. For information about how we collect, use, share and otherwise process information about you, please see our Privacy Policy. OfferUp is not a party to transactions conducted between buyers and sellers, or to the shipping of items from sellers to buyers, and, other than as expressly provided in the Shipping Policy. You agree to promptly notify the OfferUp Parties of any third-party Claims, cooperate with the OfferUp Parties in defending such Claims and pay all fees, costs and expenses associated with defending such Claims (including, but not limited to, attorneys' fees). The arbitrator will have the authority to make appropriate rulings to safeguard confidentiality, unless the law provides to the contrary. You'll also get the "Verified for payments" badge added to your profile. We partner with Onfido, a third party service, to process TruYou applications. Enforcement of this Section 7 is solely at OfferUp's discretion, and failure to enforce this section in some instances does not constitute a waiver of our right to enforce it in other instances. If you use our Services on behalf of another person or entity: (a) all references to "you" throughout these Terms will include that person or entity, (b) you represent that you are authorized to accept these Terms on that person's or entity's behalf, and (c) in the event you or the person or entity violates these Terms, the person or entity agrees to be responsible to us. OfferUp permits sellers to post certain items as being available for shipping nationwide (within the contiguous United States). If the buyer and seller cant resolve the issue together, buyers can submit a request to receive a refund through OfferUp. (the "FAA"), to the maximum extent permitted by applicable law. OfferUp may need to report your earnings from OfferUp transactions to the Internal Revenue Service if you hit certain thresholds of activity on the "OfferUp Platform" (defined as both the OfferUp app and Offerup.com). But the good news is that fraudsters on websites like OfferUp use the same tricks repeatedly. You understand that OfferUp may treat Feedback as nonconfidential. Arbitration of Disputes. If you are a parent or legal guardian of a user under the age of 18 (or the age of legal majority), you agree to be fully responsible for the acts or omissions of such user in relation to our Services. Robert Downey Jr. joins Aura to spotlight the crisis of online crime. We provide Third-Party Content as a service to those interested in such content. Sends a verification code to your phone as a precaution or to make sure youre a real person. This is a common, Requests payment outside of the OfferUp app especially if they require payment via. When a seller accepts your offer, the payment is authorized (but not yet charged) on your card. OfferUp, offerup.com, Buy.Sell.Simple., the "Tag" logo, and the "O" logo, are registered trademarks of OfferUp Inc. and may not be copied, imitated or used, in whole or in part, without our express prior written permission. Dont arrange to make or accept a payment through a different service. Buyers who have requested items be shipped to them pay for the cost of shipping items. Additionally, you may only register for an OfferUp account if you are legally permitted to, and do, live in the United States or one of its territories. This maneuver is a form of phishing, and it has dangerous consequences. The fee will be determined solely by OfferUp and may vary according to the location, length of job posting, etc. OfferUp offers various pricing packages, including subscriptions, to post and promote items. 15 Amazon Scams You Didnt Know About (Until Now). Although OfferUp has no obligation to screen, edit or monitor User Content, we may delete or remove User Content at any time and for any reason with or without notice. United States [+19175177576] Your OfferUp phone verification code is 210399. If you're shopping locally, buyers and sellers negotiate on a price and choose a public location to meet, where buyers provide payment in cash. When you receive the item, you'll have 2 days to evaluate it. Choose a delivery method: You can choose to sell only locally or ship your item nationwide. Purchase Protection claims may result in delay and/or cancellation of payment being released to the seller. However, while this pathway is set, some sellers often decide to charge buyers extra shipping fees for one reason or another. 2 Related Topics OfferUp is revolutionizing how we sell by making it a snap! Offerup uses Stripe's credit card imaging api. Call 844-280-8229 now. 3. One of these features is TruYou, an identity verification system used to instill trust between buyers and sellers. Use the Enter key to navigate to that page. You also agree that the OfferUp Parties will have control of the defense or settlement, at OfferUp's sole option, of any third-party Claims. The seller asks you to pay via a third-party payment app or alternate payment methods such as wire transfers or gift cards. The OfferUp app is a great way to buy and sell items locally. Scammers hope buyers will trust the description on the listing and overlook the fact that there arent any pictures of the items described. Instantly connect with buyers and sellers near you. There are no commissions or fees to list items for sale. You represent and warrant that your User Content, and our use of such content as permitted by these Terms, will not violate any rights of or cause injury to any person or entity. Please read the following section carefully because it requires you to arbitrate certain disputes and claims with OfferUp and limits the manner in which you can seek relief from us, unless you opt out of arbitration by following the instructions set forth below. You agree that communications and transactions between us may be conducted electronically. OfferUp uses third parties to provide services such as user verification and the OfferUp Payment Solution. Not all features use AI capabilities. 2. What happened to the Cothrons is just one story in a sea of reports describing online marketplace scams. If you choose to make or accept payment for items using the OfferUp Payment Solution, you agree to pay the relevant service fees. * Identity Theft Insurance underwritten by insurance company subsidiaries or affiliates of American International Group Inc. You may cancel your membership online and request a refund within 60 days of your initial purchase date of an eligible Aura membership purchase by calling us at 1-855-712-0021. At first, the scenario didnt seem that out of place, but then the seller started making more and more unusual requests including moving the sale away from the OfferUp platform. WE ENCOURAGE THIRD PARTIES TO PLACE COMMUNITY MEETUP SPOTS IN WELL-LIT LOCATIONS, WITH SURVEILLANCE AND IN GENERALLY WELL-TRAFFICKED AREAS; HOWEVER, OFFERUP DOES NOT INDEPENDENTLY VERIFY THE CONDITIONS AT ANY COMMUNITY MEETUP SPOT, DOES NOT MONITOR COMMUNITY MEETUP SPOTS AND DOES NOT WARRANT THEIR SAFETY OR CONDITION. Please see 17 U.S.C. Many scams begin with the scammer sending a large, but fraudulent, check. This is always unnecessary because OfferUp already has a streamlined process for calculating and assigning shipping costs. You agree not to use the OfferUp shipping service in a manner that violates the law and/or United States Postal Service regulations, including but not limited to the U.S. Pricing details are provided through the OfferUp Services. If you receive a check from an OfferUp user, don't cash it. If you are under 18 years of age (or the age of legal majority where you live), you may use our Services only under the supervision of a parent or legal guardian who agrees to be bound by these Terms. Read our first-ever Corporate Social Responsibility Report. 5. The Jobs Posting OfferUp Service allows businesses to post job openings for a fee. OfferUp will remit the Buyer's payment, minus OfferUp's relevant fees, . To remove the current item in the list, use the tab key to move to the remove . But whenever a stranger online prompts you to click on a link, you risk losing control of your personal and financial information. Anyone who ships a prohibited, illegal, or improperly packaged or labeled material is subject to legal penalties such as civil penalties, fines and/or imprisonment, including but not limited to those specified in 18 U.S.C. The app offers advantages, like most buyers being near you and the company's collaboration with local law enforcement to establish safe "Community Meet Up" spots where transactions can take place. 15 Related Topics Additionally, the Payment Provider may impose its own limits on your use of the OfferUp Payment Solution. Is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, or inflammatory; Is fraudulent, misleading or false, may encourage deceptive activity, or would otherwise constitute as duplicitous behavior; Is, in OfferUp's judgment, disrespectful, inappropriate, or may expose OfferUp, our users or others to harm or liability; May infringe the patent, trademark, trade secret, copyright, intellectual, privacy or proprietary right of any party; Would constitute, encourage or provide instructions for a criminal offense, violate the rights of any party or otherwise create liability or violate any local, state, national or international law; Includes any statements or claims that do not reflect your honest views and experiences; Contains any unsolicited marketing promotions, political campaigning, advertising, or solicitations; Contains any private information of any third parties, including addresses, phone numbers and payment card information; or. Lost my business before they even had it. OfferUp has millions of users, but if you're trying to buy something on the platform, you still need to be careful. As compared to the competition. If youre the victim of an OfferUp scam, there are a few ways to fight back. Full access to plan features depends on identity verification and credit eligibility. And despite offering a handful of security features and a buyer protection plan, OfferUp is no exception. YOU ARE SOLELY RESPONSIBLE FOR, AND ASSUME ALL RISKS RELATED TO, SELLING AND BUYING THROUGH OFFERUP'S SERVICES (INCLUDING ALL ONLINE AND OFFLINE INTERACTIONS WITH OTHER USERS). We may make changes to these Terms from time to time. In addition, our products or service names, slogans, the look and feel of our websites and app, including all page headers, custom graphics, button icons and scripts, are our service marks, trademarks, and/or trade dress and may not be copied, imitated or used, in whole or in part, without our express prior written permission. To remove the current item in the list, use the tab key to move to the remove button of the currently selected item. This way, they can manage numerous interested buyers simultaneously., This type of scam is known as the multiple listings scam. COMMUNITY MEETUP SPOTS ARE LOCATIONS IN WHICH A THIRD PARTY (SUCH AS A POLICE DEPARTMENT OR LOCAL STORE) HAS AGREED TO POST A COMMUNITY MEETUP SPOT SIGN. Scammed on eBay? Dont panic. The job poster is solely responsible for ensuring that the content of the posting complies with any and all applicable laws, including any local requirements regarding non-discrimination, disclosure of wages and benefits, age requirements, and other employment related disclosures for job postings. Alternately, you can submit general inquiries regarding these Terms or our Services to [emailprotected]erup.com. Nicole Levine is a Technology Writer and Editor for wikiHow. By using our site, you agree to our. Above all, protect your identity by restricting access to your personal information. No one can prevent all identity theft or monitor all transactions effectively. You will stop accessing or using the OfferUp Services immediately if OfferUp suspends or terminates your License to access or use the OfferUp Services. We use cookies to make wikiHow great. Postal Service Publication 52, in any way. If there is a fee to post your item, OfferUp will notify you through the Services before you post your item. Avoid other app-based payments like Venmo and PayPal. But they can also use it as an opportunity to send you a malicious link. The number of ratings appears next to the stars. BY ACCESSING OR USING OUR SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS AND ALL TERMS INCORPORATED BY REFERENCE. You are responsible for any sales, use, duty, or other governmental taxes or fees due with respect to your purchase or sale through the Services. Use the up and down arrows to move through the list, and enter to select. My 3 banks cards and 4ncredit cards. To the fullest extent permitted by applicable law, you release OfferUp and the other OfferUp Parties from responsibility, liability, claims, demands and/or damages (actual and consequential) of every kind and nature, known and unknown (including, but not limited to, claims of negligence), arising out of or related to disputes between users, job applicants and job posters, and the acts or omissions of third parties. We just don't know if PayPal will hold this seller's payment. 2. If you switched to a new annual plan within 60 days of your initial Aura annual subscription, you may still qualify for the Money Back Guarantee (based upon your initial annual plan purchase date). Instead, for any dispute or claim that you have against OfferUp or relating in any way to the Services, you agree to first contact OfferUp and attempt to resolve the claim informally by sending a written notice of your claim ("Notice") to OfferUp by email at [emailprotected] or by certified mail addressed to OfferUp Inc., Attn: OfferUp Designated Agent, 1100 Bellevue Way NE, Suite 8(A), #57, Bellevue, Washington 98004. This indemnity is in addition to, and not in lieu of, any other indemnities set forth in a written agreement between you and OfferUp or the other OfferUp Parties. If any provision or part of a provision of these Terms is unlawful, void or unenforceable, that provision or part of the provision is deemed severable from these Terms and does not affect the validity and enforceability of any remaining provisions. You'll find this section on the "Firm on price" option. You and OfferUp agree that for any arbitration you initiate, you will pay the filing fee and OfferUp will pay the remaining JAMS fees and costs. While you might be fortunate enough to get your claim approved, youd be even better off avoiding risky transactions entirely. If you request the TruYou badge, you represent and warrant that (a) any personal identification document that you provide to us is an unaltered and accurate image of your government-issued personal identification document, and (b) that you have all necessary permissions to provide the personal identification documents to us and your provision of the personal identification documents to us does not violate any law or regulation or cause us to be subject to any investigation, prosecution or legal action. Use the OfferUp Services to infringe or violate the intellectual property rights or any other rights of anyone else (including OfferUp). These are the most common ways that scammers operate on OfferUp: Related: 9 Ways To Avoid Common Craigslist Scams , Theres no getting around the fact that scammers are lurking on your favorite online marketplaces. Except for the license you grant below, you retain all rights in and to your User Content, as between you and OfferUp. If you do not provide this information when requested, we will instruct our Payment Provider to block payments to your bank account until we receive the necessary information. Could someone help me out. Arbitration proceedings will be held in King County, Washington unless you are a consumer, in which case you may elect to hold the arbitration at the JAMS office closest to your residence. By providing your credit card or deposit account information, you are entering into an agreement with Stripe and agree to the terms of the Stripe Connected Account Agreement, which includes the Stripe Terms of Service (collectively, the "Stripe Services Agreement"). OfferUp is not a party to the Stripe Services Agreement and is not responsible for the payment services provided by Stripe. If you pay to promote your item, OfferUp will post your item more prominently and frequently within the Services home feed. When a buyer and seller agree on a price for an item posted for sale on the Services there are several options for completing the transaction. You see more than one listing for the same item with the exact same photos and descriptions. When a Colorado couple used OfferUp to find a trailer for their upcoming move, they soon found exactly what they were looking for. Use the down arrow to enter the dropdown. Some OfferUp scammers try to steal peoples information by leading them to fake websites that look very similar to the official OfferUp website. If you wish to use this feature, you must enroll for the service through Stripe. ath Power Consulting was compensated by Aura to conduct this study. Get familiar with how common scams work to protect your family and finances. By keeping your transaction inside OfferUp, and not using an external payment or shipping service, OfferUp can help protect you from fraud and theft. She has more than 20 years of experience creating technical documentation and leading support teams at major web hosting and software companies. Report the incident with the Federal Trade Commission (FTC) at. This article was co-authored by wikiHow staff writer, Nicole Levine, MFA. Additionally, in order to use the Services, you must not: (a) have previously been suspended or removed from using the OfferUp Service and (b) be violating any other agreement to which you are a party by agreeing to these Terms. The seller tells a sob story as an explanation for an unbelievably good deal (for example, The item is listed at a very low price and includes a title or description that includes words like must sell fast!. The limitations set forth in this Section 16 will not limit or exclude liability for the gross negligence, fraud or intentional misconduct of OfferUp or the other OfferUp Parties or for any other matters in which liability cannot be excluded or limited under applicable law. Update your password on your OfferUp account. The seller may cancel an accepted offer up until the package is initially scanned for mailing by our authorized shipping partner. All disputes submitted to JAMS will be resolved through confidential, binding arbitration before one arbitrator. Do reverse image searches for listings that you find on online marketplace websites to see if photos are authentic. Negotiate prices check out people's profiles, and purchase locally but be aware scams are running in online marketplaces. Limited offer! You can post most items through the Services without charge. Meet at a Community MeetUp Spot. OfferUp is integrated with Stripe, Inc.'s ("Stripe") services to allow sellers to accept credit card and other electronic payment methods for goods they list for sale on the OfferUp Service. No Representative Actions. 7. The score you receive with Aura is provided for educational purposes to help you understand your credit. You will not violate any applicable law, contract, intellectual property right or other third-party right or commit a tort while using our Services, and you are solely responsible for your conduct while using our Services. You also have the right to stop using our Services at any time. You may report alleged intellectual property rights violations or counterfeit items to OfferUp through our Intellectual Property Report Form. Here's How To Get Your Money Back. Pro Seller agrees to provide and maintain at least one valid payment method on file at all times for the purpose of paying the Subscription Fees and Additional Fees incurred by Pro Seller as well as any applicable taxes and other charges. How do I confirm payment on the app. Related: 10 Amazon Gift Card Scams You Need To Avoid . Related: How To Identify Fake Websites (11 Warning Signs) , Scammers prefer platforms like Venmo, Cash App, PayPal, and Zelle where its much harder for buyers to cancel a payment or successfully claim unauthorized charges., The same goes for other alternate forms of payment, such as wire transfers (like through MoneyGram or Western Union), gift cards (like Amazon or Google Play), and cryptocurrency (like Bitcoin). Heres an example: When an unsuspecting parent started searching for her daughters first car on OfferUp, she found one offered by a military servicemember on deployment overseas [*].. Your dealings or correspondence with third parties and your use of or interaction with any Third-Party Content are solely between you and the third party. One badge we offer is the TruYou badge. Any request for a verification code is a major red flag. For an all-in-one digital security solution that safeguards your identity and finances, consider signing up for Aura today. Offerup notes that sellers might request gift cards; a certified check; payment via Venmo, PayPal or Cash App; or a wire payment via Western Union or MoneyGram. Make sure that its unique and secure (at least 10 characters long with a combination of uppercase and lowercase letters, numbers, and symbols). It is calculated using the information contained in your Equifax credit file. By opting out of binding arbitration, you are agreeing to resolve disputes in accordance with Section 23. The reviews are descriptive terms like Communicative, and Item as described, rather than full sentences. Theres always some risk involved when buying and selling to strangers online.

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