only. The solutions for each type are listed below. If that still doesn't fix it, can you get me a stack trace and set a breakpoint in +[MCOIMAPIdentity identityWithVendor:name:version:]? Is there a way i could call you or your team or let the agent on xfinity hotline 8009346489 transfer my call to your team? Now, go back to Settings page and click on 'Advanced' tab. Or maybe autorelease shouldn't be used in the implementation of MCOIMAPIdentity. If you have the error that they are receiving when sending to you, that can provide the insight needed to correct the issue. Spent countless hours trying to figure this out and with your one post had me fixed in zero seconds flat. any proposed solutions on the community forums. The following solution is based on multiple reports/posts from users and Apple support. That in itself is a good thing! Besides this, also request you to kindly provide us current authentication setting at the mailbox level via below PowerShell command. May 31, 2015 4:00 AM in response to Leo G. Leduc. Select Manual setupor additional server types, and then clickNext. The NSLog shows that the vendor was set properly. If you dont see an Outbox, then you do not have any unsent emails. Microsoft recently blocked "legacy" IMAP auth. SMTP: smtp.comcast.net. $imap_mailbox = "$config_imap_host:$config_imap_port/imap/readonly/$config_imap_encryption"; $imap = imap_open("{{$imap_mailbox}}INBOX", $config_imap_username, $config_imap_password); die('Could not connect to IMAP server: ' . If you click the More Options button, the following settings are available: If your account requires separate authentication for the outgoing mail server, select User Name and Password. Ask Your Own Email Question Tap Authentication. IMAP is an advanced email server protocol . I am not sure if your profile allows me to send private message to. You're welcome! If you don't see e-mail immediately in your inbox, swipe down to force a refresh. Add your TDS Email address and password as a new account in the app. Chat: Chat with Sales Call: 757-416-6575 x2 Ticket: Submit a Support Ticket, Chat: Chat with Sales Email: [emailprotected] Call: 757-416-6575 x1. The apps that connect to your Microsoft account will never receive the real password. As far as sending mail is concerned, as this is a separate issue, try changing the outgoing mail server when using the problem account. I've successfully connected and authenticated to Gmail, Yahoo and Hotmail. Access data for your account Account settings for IMAP Account settings for POPs Please note: Activate the SMTP authentication option for the outgoing mail server (SMTP), not the SPA option. I am using Yosemite but Mail worked fine with this system until a couple of days ago. Thanks for your patience with this! User profile for user: Choose the account you want to sign in with. This all started when Comcast instructed me to change my password. No luck. NTLM authentication for all mail clients was added: POP3, SMTP, IMAP. @Charles620 Thank you!!!!! If the value is "False," SMTP isn't disabled. Deleted account and added back in manually. I also tried to connect to the same QQ mail account from this iOS app which seems to be using this library for fetching email, as stated here. A knowledgeable Comcast agent helped. Enable the " Use SSL" option and make sure that the Server port number is entered ' 587'. https://comca.st/35Xtc6P 0 0 EG +61 more Expert 98.3K Messages Our all-in-one hosting platform gives you everything your website needs to scale - so you can focus on the next big thing for you and your business. Terms | Close the Mail app Power off the phone Change the password of your mail account again. Download the Xfinity Authenticator app Open the app and select Register with Xfinity. I checked that my settings are correct for using IMAP, in the QQ mail settings. Make sure that you know where your email is saved. Comcast e-mail on my Iphone stopped working 4/13/21 around 9.30 am. Well occasionally send you account related emails. The fact that you're having issues with both sides ( sending/receiving ) indicates that this is more the problem of the domain than with Apple mail. THANK YOU!!! Method 2: Use a different protocol than IMAP You may be able to configure your email account to use POP3 instead of IMAP if your email server supports POP3 connections. Is there a way i could call you or your team or let the agent on xfinity hotline transfer my call to your team? If you have unsent emails that are in the Outbox, you may need to remove the outgoing emails and re-send them. Anyone know how to fix? It's not needed when you use SSL encryption and won't work. @user_062dba thank you for the response. I am following their directions and I get this every time. Please check your account settings and try again. Under the ' OUTGOING MAIL SERVER', enter the username and the hostname as displayed on screen. If it is enable you can generate an app password and use the same app password to Login into the Software. I have an iPhone V with iOS 6.0.2 and after speaking with Apple TS, they cannot fix the issue. Otherwise, you may need to wait 15 minutes, 30 minutes, or hourly depending on the setting you have selected in Fetch New data. Also, tenants are encouraged to disable Basic authentication, and move to a Modern authentication tenant for modern clients. He's also been active with WordPress local community groups and events since 2004. only options are Y N but N is highlighted. HTTP Client - HTTPS (SSL / TLS) protocol, NTLM and Negotiate authentication. Incorrect settings When you set up an email account manually, you input settings such as whether the outgoing mail server requires authentication. . This is mainly happening in recent releases of Mac iOS 10.2x and it affects both IMAP and POP3 account types. Most IMAP ports will be 993 or 143. (microsoft.com) Please provide the screenshot for the authentication error displayed. The main issue is that the mail client " cannot verify server identity ". iOS 6.0.2? provided; every potential issue may involve several factors not detailed in the conversations Apple should get on top of these problems with Mail! Select Mail, and then select Sync mail. No matter which setVersion, setName, setVendor I call first. Try hard-refreshing this page to fix the error. Please check your account settings and try again. I have been using Mail to fetch my mail from an IMAP server for months now without problems. urgent need of techy help! If you've disabled Basic authentication, and you're trying to configure an Outlook profile by using POP and SMTP or IMAP and SMTP, you will notice that Outlook neither connects nor authenticates. The fact that you're having issues with both sides ( sending/receiving ) indicates that this is more the problem of the domain than with Apple mail. Choose the inbox that is prompting you with the error message. I have been wracking my brain -asking every iphone nerd -basically deleting all my setting to restart again just to get my email back on my phone -i jumped onto a discussion group that not only did not help but opened me up to a host of spam email only to finally come across your simple instruction of going to Comcast email page, settings, security and checking the box to allow 3rd party email client access and voila!!!!! Customer Service Sign-In and Account Management One of my comcast email acc. configured: Tap on. As of today, I cannot get into E-mail and people trying to send meE-mails are getting errors with my E-Mail address. I can also use webmail and the Groupwise application to get my mail but not with Mail on my Mac. Tells me imap server imap.comcast.net doesn't support password authentication. If possible, use Outlook 2013 instead of Outlook 2016 to connect to your IMAP account. It must be after hours as no one is responding since I was asked to recheck. I also tried the other way around, same result. I can receive Comcast emails on a browser but not on my iPhone or iPad. I am getting this pop up.. the imap server "Mail.btinternet.com" doesn't support password authentication. Only through the QQ mail iOS app. Send Apple feedback. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We hope you found all the details about Comcast Email IMAP Settings or backup process, If you have any other questions or concern you can directly Contact us. I have four groups of digits like What version of Outlook are you using? Although you can turn off SSL as an option in the email client interface to avoid the issue, the use of SSL for emails is preferred. I have worked with imap and smtp settings for Comcast given by multiple sites including Xfinity site. This behavior is for Outlook/Thunderbird and Android device. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, I have multiple comcast email accounts which all come through on my iphone 7 and on my laptop Windows email. provided; every potential issue may involve several factors not detailed in the conversations Then you can use our Comcast Email Backup Software. User profile for user: The ability to verify the client and server credentials and certificates. Locate the Use SSL slider and tap on it. In Mail, make sure that the Always use this profile option is selected, and then select your new profile name from the list. Usually it should verify automatically if you put in your email address and password. I have been on the phone with Apple and Comcast for hours. Could you show a stack trace of the crash please? If they say 'Not possible, just use the QQ mail iOS app', then it's clear that they are whitelisting only what they want and therefore I can give up. This is a known issue. Send an email from the problematic inbox U user_87ab4f Visitor 2 Messages Monday, April 12th, 2021 3:30 PM Closed One of my comcast email accounts will not work on iphone or windows mail I have multiple comcast email accounts which all come through on my iphone 7 and on my laptop Windows email. The following steps will create a new Outlook profile that's configured to connect by using POP3.Note The POP3 protocol downloads email to your local computer and removes it from the server, whereas IMAP leaves a copy of the email on the server. email from the new system: Incoming Mail (POP3) Server: DNS: mail.tds.net. As a writer for InMotion Hosting, Arnel has always aimed to share helpful information and provide knowledge that will help solve problems and aid in achieving goals. You were given some bad information. 5 month old dead thread now being closed. You would see a message for successful completion. Use your Xfinity ID and password to sign in. outgoing server is smtp.Comcast.net I've followed the directions for setup on Xfinity. You need to disable 2 Factor authentication in your Comcast email account. It doesn't support "modern authentication". imap doesn't support password authentication - HELP I've been using hotmail on my iPhone X for a couple years. If the value is blank, the tenant level configuration will be honored at the mailbox level. Any thoughts on this? After, Verifying and trying manually with IMAP and SMTP, always get an error Cannot Get Mail. How did you detect that independent pass is OFF? After that, follow the details as mentioned below: Incoming mail port - 993; Encryption method - SSL/TLS; Require logon using Secure Password Authentication (SPA) - leave . So I went in Settings->Mail->Add Account->Other->Input account info. Slide the window up and you will see the option to delete the account at the bottom of the screen. Password: NetID password; Click the More Settings button. I can send and receive via the Xfinity Comcast laptop email, but that is cumbersome. The main issue is that the mail client cannot verify server identity. When setting up the account in your email program, you can set up the account using either IMAP or POP. Exactly what happens when you try to use the account through the client? For our users, this is not a problem; our syncing engine now supports Modern Authentication via Outlook REST API. I mean in the web interface of your mail provider. Then, opt for the IMAP from the several options. It seems as though no secure socket layer would make me vulnerable to malware. Question. Just to make sure I can still connect to the same QQ mail account, I opened the QQ mail iOS app and it works flawless with their app. Scroll down and tap SMTP under Outgoing Mail Server. This is regarding IMAP failing to authenticate when a user changes his/her password.In this case, we need restart the IMAP service on both the exchange server (DAG/cluster). However, my primary email with Comcast will still NOT allow the account to be set up in 3rd party email. If not the case, we would like to collect more information to isolate the issue and find the appropriate solution? Although it is not recommended, you can turn off the use of SSL and the error regarding verifying the server will go away. To re-enable Basic authentication for these protocols, run the following PowerShell command: Then, you can either wait for the token to be refreshed after it expires, or run the following command to force it to refresh immediately: The SMTP protocol can be enabled and disabled at the tenant level or the mailbox level. IMAP (Internet Message Access Protocol) is a protocol that requests that your email provider will save all of your messages and folders onto its own servers. https://forums.xfinity.com/conversations/signin-and-account-management/cant-access-my-account-on-myxfinitycom-or-myaccount-app/602db105c5375f08cd4201dd. But today my email is not working on my I phone. Use your Xfinity ID and password to sign in. Refunds. There's also a clientIdentity property on the MCOIMAPSession that you can mutate. That said, I'd look into setting up perdition to use as a IMAP proxy which has it's own rules for which backend server to send requests for authentication. It doesn't support "modern authentication". If the self-help doesn't solve your problem, scroll down to Still need help? Incoming support has been recently announced, but no ETA was provided: To make it easier to migrate your existing applications to use OAuth 2.0, we are making significant investments to our service that include OAuth 2.0 support for POP, IMAP, and background application support for Remote PowerShell MFA module. Note: Deferred end of support date"In response to the unprecedented situation we are in and knowing that priorities have changed for many of our customers we have decided to postpone retiring Basic Authentication in Exchange Online (MC204828) for those tenants still actively using it until the second half of 2021. CEO at Missive You should only do this if you have an immediate need to get to your email. Now it stopped working. If you have a migration endpoint, select a migration endpoint and select next. They might be able to help you with that. Sign up for a free GitHub account to open an issue and contact its maintainers and the community. Also this extra level of protection Independent protection is turned OFF. To check the configuration open Settings app on iPhone and tap on Passwords & Accounts, find and tap on the Comcast account (it may have a different name on your iPhone). NOTE: Comcast remained as the parent company while it re-branded its original telecom services to Xfinity. If you're using POP/IMAP and SMTP for an Exchange Online account in Outlook, you must enable Basic authentication for these protocols (until it's permanently deprecated in October 1st). 1-800-MY-APPLE, or, Sales and !. Open the app and selectRegister with Xfinity. Back to the original issue, do you think you could try a later tag of MailCore to see if things have cleared up? Here is an idea how about Inmotion keep the certrificates in order so this kind of crap doesnt happen. Do they have any sort of English-speaking support at all? Click the Advanced tab. I'm at the point of giving up and saying this will always remain a mystery. HTML | Perdition will also auto append, strip domains etc. I've checked and rechecked the settings, comparing them to all my other accounts' setups. as shown in image below. On the Comcast email page, settings, security there is a check box to allow 3rd party email client access. If you have already added the account with the wrong ports, you simply need to go back into settings, click on Mail, then edit the ports for both Incoming and Outgoing servers. You would be setting up the account manually. I just keep getting error messages on the iphone and Windows email. If you are in need to quickly backup your Comcast Email in easy steps and want to convert your all the mails into any other Email Applications Like Windows Live Mail, Lotus Notes, Zimbra, Thunderbird, ZIP, Gmail, Outlook.com, Yahoo, Rediffmail, Office 365 or any other suitable File Formats Like PST, MSG, EML,MBOX, PDF DOC, CSV. I look forward to working with both of you soon! I understood that I should try something like this: That sounds good, but the problem is that I get an error EXC_BAD_ACCESS (code=1) when trying to initialise the MCOIMAPIdentity. Maybe that's causing it. This morning I deleted the account again and added it back manually. When I attempt to view my emails, the message is cannot connect to the server for Comcast Note that all of these solutions are based on the fact that you are using SSL for your email. Your IT team might only allow certain IP addresses to connect with your inbox. Cannot connect using SSL Do you want to try setting up the account without SSL? thank you, Setting up comcast email on iPhone getting message imap server does not support password authentication. What I'm thinking to try next is to contact the QQ customer support (or smth similar) as ask them how to configure my QQ mail account with the native iOS Mail app. Method 1: Change your password Change your password so it no longer contains any Unicode characters. Looks like no ones replied in a while. Heres how you turn off SSL in the iOS Mail client: Saving these settings will remove the use of SSL from the iOS account and should also remove the verification error. Confirm that you want to Delete the Account or cancel to stop the process.

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