This would mean we did not increase rent because we did not receive a signed lease. Maintains records, documentation, and files, particularly more complex or sensitive files such as employee files. A hassle-free home is a happy home. Home365 misrepresented their ability to manage property. Services included in our management: Smart Showing, Digital Lockboxes, Virtual Assistants, Automated Maintenance Scheduling, PayNearMe, Cloud Database, Etc. BBB Business Profiles may not be reproduced for sales or promotional purposes. . Every repeatable task is systemized and checked and checked again. Hampton Roads; . Moved out 8/30/22 did not receive my security deposit it is now 11/11/22. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Affordable, spacious, and pet-friendly, our units feature modern appliances, convenient amenities, and prompt service from a dedicated team of managers and maintenance professionals. It allows us to negotiate better pricing on materials and contractor rates. Home365 Is a Property Management Company that Deals With Both Residential And Commercial Management To Save You The hassle. Property Management. Treating tenants with the utmost respect and dignity is at the core of our interactions. Business Profile Home365 Property Management Property Management Headquarters Multi Location Business Find locations Contact Information 800 New Holland Ave Ste 2 Lancaster, PA. At Home365, we reduce the stress of real estate investment by guaranteeing investors passive, predictable income and underwriting their investment risks. They let you know whats going on at properties.Also unlike other management companies you dont have to deal with an out-of-date answering service.Best people to work with in Harrisburg by far., Pennsylvania: Adams - Berks - Bucks - Chester - Cumberland - Dauphin - Delaware - Franklin - Lancaster -Lackawanna - Lebanon - Lehigh - Montgomery - Philadelphia - York, New Jersey: Burlington -Camden - Gloucester - Mercer - Salem, Maryland: Baltimore and Baltimore Metro Area. Reach out today Get a quote Where to find us Main office phone: (800) 837-0037 800 New Holland Ave, 2nd Floor, Lancaster, PA 17602 Open Monday-Friday 9am to 5pm How it works SlateHouse provides great value as a property manager at a great price. Delivery of lock boxes & welcome letters to new properties Active communication with current tenants Home365 | Property Management Company | About Address 800 New Holland Avenue Lancaster, PA 17602 USA Industry Real Estate Report Job All Jobs Property Real Estate Jobs We answer calls and emails promptly and resolve maintenance requests quickly and effectively. Welcome to Peaceful Homes Property Management! By design, SlateHouse has scale, currently managing over 7,000 units. Obviously Home365 is in breach of contract. We manage your properties efficiently and effectively, providing exceptional service. Go to my account. Illegally tried to withhold it from me after failing to return my deposit within 30 days. BBB is here to help. Our clients get the benefits of the scale, experience, and systems that come with managing thousands of properties . Home365 | Property Management Company Property Management Locations Company Property management & investment reinvented We make investing in real estate easy for all by delivering a predictable income and minimizing risks. Find out more here . We offer a variety of quality houses and apartments for rent throughout Lancaster City, PA. Business Details. We also offer convenient online rent payment and maintenance requests through our 24/7 tenant portal. This amount of scale is rare and doesnt exist in scattered site property management outside of a handful of companies nationwide. As a small, locally owned and operated business, we take pride in working with each resident individually to help them find their ideal rental. Terrible lack of implementation and communication, lack of performance versus normal operations. We offer a variety of quality houses and apartments for rent throughout Lancaster City, PA. Get in touch Already a resident or homeowner ? SlateHouse has engineered its operations to be systems that are repeatable and scalable. Check out our rates here. 214 E King St, Lancaster, PA 17602, United States. BBB reports on known marketplace practices. Mailing Address:PO Box 5304, Lancaster PA 17606 Email: Info@SlateHouseGroup.com Main Office Phone: 1-800-837-0037, Lancaster - Lebanon - York - Harrisburg - Reading - Pottstown - Philadelphia - Allentown - Trenton - Baltimore - Hampton Roads - Las Vegas - Atlanta, Tenant Portal - Online Payments and Maintenance Requests. International Association of Better Business Bureaus. Interested in partnering with us? Dennis, we are sorry to hear about your frustrations. Home365 failed to provide an accounting of the tenant security deposit transferred from the previous property manager. Mr. Chad Gallagher, Chief Information Officer. BBB File Opened: This business is in an industry that may require professional licensing, bonding or registration. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. We answer calls and emails promptly and resolve maintenance requests quickly and effectively. Home365 charged more for the repairs than budgeted. Property management solutions for the 21st century rental market. Get in touch. Home365 made unauthorized repairs View our available rental properties and submit an application quickly and easily. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. Please feel free to call us to learn more about high-quality homes for rent in Lancaster City! Completely unprofessional. Lancaster, PA 17602-2179. BBB Business Profiles generally cover a three-year reporting period. Your full service property management firm located in the heart of downtown Lancaster. They seem to address issues very quickly. For example we actually have a position at SlateHouse that is called the checker. Whether youre a student, working professional, family with kids, or looking to retire, we are confident we have a home that fits your needs and budget. We offer a variety of quality houses and apartments for rent throughout Lancaster City, PA. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Well guide you through the process. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Home365 refused to use our existing maintenance man. The savings are passed on to our owners. That is why it is so important to execute the items that you have control over. The checker checks hundreds of tasks each and every day just to make sure they were completed. Have a question or concern? No one listens or helps numerous attempts have been made to contact them with little to no avail. Please feel free to call us to learn more about high-quality homes for rent in Lancaster City! This is a multi-location business. BBB reports on known marketplace practices. Technology and scale has allowed us to lower our operational costs. 2020 All Rights Reserved | Peaceful Homes Property Management, LLC. (800) 837-0037. Affordable, spacious, and pet-friendly, our units feature modern appliances, convenient amenities, and prompt service from a dedicated team of managers and maintenance professionals. SlateHouse Group PM is engineered by real estate investors, for real estate investors. Although unfortunate and we do apologize if you would like to pursue that rent you would need to request it from the tenant through your new property management, or we would be happy to assist you if you were still under our services. The result is superior service and the lowest fees in PA. Give us a call today to find out what your property would rent for. Ask the Community Ask a question BBB Business Profiles are subject to change at any time. Home365 | Property Management Company | About Address 800 New Holland Avenue Lancaster, PA 17602 USA Industry Business Report Job All Jobs Call us. Whether youre a student, working professional, family with kids, or looking to retire, we are confident we have a home that fits your needs and budget. I need my money back as inflation is hitting me hard and christmas is coming and I have three kids to buy for. View our available rental properties and submit an application quickly and easily. As a matter of policy, BBB does not endorse any product, service or business. Scale is a tremendous value-add for our owners. . Technology adoption is one of the founding principals of SlateHouse. As a small, locally owned and operated business, we take pride in working with each resident individually to help them find their ideal rental. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Click Here to login . Home365 did not obtain the promised rent increases. We offer a variety of quality houses and apartments for rent throughout Lancaster City, PA. All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Our fees are lower than our competitors. BBB Business Profiles may not be reproduced for sales or promotional purposes. Customer Reviews are not used in the calculation of BBB Rating. Typically new tech is not integrated into property management like it is in other industries. . International Association of Better Business Bureaus. City inspectors and officials know SlateHouse and work well with SlateHouse. Our knowledgeable staff is here to help and guide you along the way. Buy to invest. We have been using SlateHouse Group for their property management services for about 5 months. Looking for more information? At Home365, we reduce the stress of real estate investment by guaranteeing investors passive, predictable income and underwriting their investment risks. This business is in an industry that may require professional licensing, bonding or registration. It is fast, easy, secure, so why wait? Statements are easy to read. Home - Hometown Property Management Services Our Services Property Management Multi-Unit & Single-Family Rental Properties Investors What We Offer Property & Rental Management Tenant Placement Property Maintenance Why Hometown Worry Free Management Why We Are Different Licensed Professionals About Us Hometown Vision Company History & Philosophy Affordable, spacious, and pet-friendly, our units feature modern appliances, convenient amenities, and prompt service from a dedicated team of managers and maintenance professionals. Home; Pennsylvania; Pittsburgh; . We are able to offer our employees full benefits including healthcare and a 401k creating better employee retention and ultimately better stability for your property. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Lancaster, PA, 17606). All of the things mentioned in this review are addressed in the PMA that you signed, and again unfortunately since you are no longer under our management, we cannot help correct some of these questions or concerns you may have. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Hometown Property Sales Group is a skilled team of real-estate professionals with the ability to get your property sold! Get a quote Invest and Rest We handle everything, from advertising to rent collection and repairs. 2020 All Rights Reserved | Peaceful Homes Property Management, LLC. Hometown Property Management Services works has reliable properties to live and grow in. We manage your properties efficiently and effectively, providing exceptional service. Some things are out of the landlords control. Affordable, spacious, and pet-friendly, our units feature modern appliances, convenient amenities, and prompt service from a dedicated team of managers and maintenance professionals. Emergency maintenance? It is questionable whether Home365s actions constitute theft, negligence, misrepresentation, fraud, and/or collusion. Please feel free to call us to learn more about high-quality homes . SlateHouse has licensed and developed over a dozen tech platforms that it syncs together to provide full service property management unlike any other company. Lancater, PA 17602 Serving Lancater Area Get directions SlateHouse Group uses industry leading technology to manage your rental property. Need to find a different location? Treating tenants with the utmost respect and dignity is at the core of our interactions. On March 30, 2023 we terminated the agreement with Home365. Our leadership team spans the east coast and consists of individuals with specialized experience in Real Estate Investing, Commercial Real Estate, HUD properties, Section 8, Maintenance, Evictions, Technology, and Digital Marketing. Pennsylvania - New Jersey - Maryland - Virginia - Nevada - Georgia - Michigan. Home365 did not collect the amount of rent specified on the lease. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Very happy with the services they are providing, would recommend them to family & friends for Property Management., Great service, friendly staff, they work hard for their owners. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Passive, predictable and hassle . Did you know that you can now pay your rent online, for free? In addition to your experienced property manager and maintenance coordinator, SlateHouse has a leadership team that we are very proud of. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. Did you know that you can now pay your rent online, for free? These individuals have been hand selected for their diverse experience in the property management and real estate investing field. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. 2023Hometown Property Management Services, Multi-Unit & Single-Family Rental Properties, https://www.hometownprops.com/wp-content/uploads/2018/02/HPM3_3.mp4. Bureau of Professional & Occupational Affairs (BPOA)-PA, Better Business Bureau of Western Pennsylvania. Lancaster; Philadelphia; Pittsburgh; York; Harrisburg; Pottstown; Reading; Lehigh Valley; Scranton; Virginia. SlateHouse is committed to changing this. Do you currently own a property and require a highly skilled and professional team to manage it? BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. Bureau of Professional & Occupational Affairs (BPOA)-PA, Need to file a complaint? Unfortunately, the last lease we have for your tenant was in 2012. Our property management company in Lancaster believes in putting integrity and ethical standards first while ensuring we meet your high level of expectations. As a matter of policy, BBB does not endorse any product, service or business. PA & MD RB069342 | NJ 455625 | GA 184188 |NV 143667 | VA 226033860 . We are unable to speak about being in breach of contract as you have terminated your services with us. 214 E King St, Lancaster, PA 17602, United States. We also offer convenient online rent payment and maintenance requests through our 24/7 tenant portal. Home365 did not notify us of unit vacancies. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Our knowledgeable staff is here to help and guide you along the way. How BBB Processes Complaints and Reviews, BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania. It is fast, easy, secure, so why wait? Performs other related duties as assigned. SlateHouse Group Property Management has merged with Home365 to use the best technology and local market experience to package a high quality tenant placement and management service, while increasing home owner ROI over time. Were here to help by thoroughly researching potential candidates for your property to ensure the best rental relationship possible. When doing repairs we always have our vendors give the best estimate of their work, but it is made known that there can be some slight changes if needed. without being overburdened by the traditional stresses of property management. Access the headquarters listing for Home365 Property Management. Coordinates in office events throughout the year. Contractors give SlateHouse preferential treatment because they value the relationship. Mr. Chad Gallagher, Chief Information Officer. Property management is tough.

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