There are several reasons this valve may stop working properly. Thats it! Turn off the unit by setting the gas valve to the off position. Once you install a new gas control valve, check it for a possible leak. Number of malfunctioning parts of the unit are to blame if the LED is blinking 3 times every 3 seconds. Then, clean the burner by blowing away every speck of dirt. Shank Length - (NG) for Sure Comfort Water Heaters Compare Model# SP10963D Rheem PROTECH 3/4 in. Now, turn the temperature control knob to the PILOT position and depress the knob. Explosion hazard results in recall of honeywell heating gas control valves investigation continuing. Recall of gas control valves on water heaters the r110 gas control valves being recalled are installed on natural and liquid propane lp gas water heaters. The combination valves serve the dual purpose of regulating the gas supplied to the appliance and of shutting off the gas supply when the pilot light is extinguished. 8 Reset Gas ValveThis will only appear after the gas valve has been shutoff and continues to produce a current to the thermopile. In light of this information, the attorneys need to speak with people who had this problem to help determine whether a class action lawsuit can be started. Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC. Next, attach the probes, especially the multimeter with pin probes to the center hole and the other one to the outside hole. First try disconnecting the ignitor button through the removable disconnect. If the status light on Honeywell Gas Control Valve is blinking 6 times, understand there is a leak detected on the tank by the accessory module. I did see that. VIEW REPLACEMENT. But, if you see no flash or more than one flash, the flashes, or error codes, indicate your water heater has a problem that needs fixing. Robertshaw has not received any reports of incidents of leaking gas or any reports of injuries. No other date codes or electric baseboard or fan heater thermostats are included in this program. Robertshaw will arrange for a free replacement or repair if necessary. It is powered from a That is why we want to be sure you are aware of an important safety notice. The combination valves serve the dual purpose of regulating the gas supplied to the appliance and of shutting off the gas supply when the pilot light is extinguished. Fortunately, I broke down everything you need to know about the Honeywell Water Heater Status Light Codes. WebWhen replacing the thermopile you must replace the entire pilot assembly. More In this case, it will be better if you hire a certified electrician to let him deal with electricals. Theres a common problem with some Honeywell gas valves that operate some water heaters. For further assistance you may contact Robertshaw at (888) 225-1071 between 8 a.m. and 8 p.m. If the tube gets restricted, you must clean it so that condensation can easily drain through it. Its because the pilot light goes out, which causes the unit to not produce enough flame it requires to operate the thermopile. Consumers should go to www.waterheaterrecall.com, input their model and serial number and complete the form to determine if their water heater is subject to this recall.Consumers with Whirlpool, U.S. Craftmaster or American Water Heater brand water heaters can call toll-free 866-854-2793 from 8 a.m. to 10 p.m. Eastern Time Monday If you are still in possession of your electric baseboard heater or fan thermostat, please discontinue use immediately by setting the thermostats to 45 degrees or turning them off. Now, turn the temperature control knob to the PILOT position for 10 seconds. The root of the problem may be the Honeywell thermostat that comes standard on these water heaters. There have been no reports of injuries. Dollar Tree has 9 volt batteries for a dollar. HELPED MORE THAN I EVER THOUGHT. Single-stage Programmable Thermostat Support, Pro 2000 Horizontal Programmable Thermostat Support. Turn off the gas supply valve to your appliance to test whether your valve is capable of shutting down properly. Get Notified About Each Recall via Email. So, now, lets get on to the simple and quick steps you take to resolve the problem. If you see bubbles, you have a leak. Functional Safety Evaluation & Certification, Information & Communication Technology (ICT), Industrial & Hazardous Locations Equipment, CSA Group Undergraduate Research Scholarship. When looking for the valve and model number, consumers should be careful not to use matches or any other ignition source which could cause any accumulated gas to explode. If the control board doesnt work, your water heart wont work. Anyone who has difficulty locating the control valve or its model number should contact their local LP gas supplier or Honeywell by writing to Honeywell, Inc., (14N 38-4286), 10400 Yellow Circle Drive, Minnetonka, Minnesota 55343. Add a comment any time and describe the water heater gas control valve and other features for best possible resources. Often blamed on sediment in the tank the 4 flashes is one of the most common problems with the honeywell gas valve. Rheem admits that it did have a problem with residential water heaters manufactured in 2020 and 2021, but says it only affected a small percentage of customers. Because the control board is not operating, you wont be able to see any flashes at the LED status light to help you determine what the problem is with your water heater. 4330 East-West Highway Bethesda, MD 20814, Contact Us: 800-638-2772 (TTY 800-638-8270) When replacing the thermopile you must replace the entire pilot assembly. Ensure you detach everything that leads into the gas control valve. 2023 CSA Group Testing & Certification Inc. All rights reserved. Check all wiring connections. [emailprotected]. Honeywell WT8840B1000 Water Heater Gas Control Valve, NAT 160 Degree F 1" Cavity 4.5 (1,416) $15471 FREE delivery Apr 13 - 18 More Buying Choices $117.61 (38 used & new offers) Have the model number and serial number of the water heater ready. We are working on it. Status light blinking 1 more time indicates a specific part of the unit is not working properly. The recall pertains to combination gas control valves which bear one of the following model numbers and were used in LP fueled heating appliances: Consumers should exercise caution when attempting to locate the valve and its model number which is located on the side of the gas valve. Attorneys working with ClassAction.org have reason to believe the Honeywell thermostat that comes standard on certain brands of water heaters is Then, set the temperature control knob to the Hot position and count 1-10 seconds. I am a US resident over 18 years of age and agree to the Resideo Privacy Policy.*. Please do not return these products to retail stores. The recalled water heaters are white with a red Giant logo decal on the front. If the LED status light is flashing 4 times, your water heart has gone into High Temperature Shutdown mode. But, if your water heater does go into High Temperature Shutdown again, you will know how to override and reset the error code and fix it yourself. Count for 10 seconds. CSA International can be found online at www.csa-international.org, Anthony Toderian Once the customer receives the replacement valve, they can turn it in to the plumber to get that money back. The handle of the valve should be parallel to the pipe. On the other hand, if the status light blinks intermittently for a time every 3 seconds, understand the unit is calling for heat under normal operation. Electric water heaters are not affected. What you need to do to fix the blinking issue is to find out the reason behind the status light code. WebDelta SIT Gas Control Valve with 0.75 in. Great job! CPSC staff are continuing to investigate the use of 2.5 million of the same gas control valve in heating appliances fueled by natural gas to determine whether a similar explosion hazard is present. Honeywell WV8840B5069 - LP Gas Control Valve. The link you selected is for a destination outside of the Federal Government. If the first two digits are 00, 01, 02, 03, 04, 05, 06, the electric baseboard heater thermostat is included in the safety recall. SKU: 100112338 (8) In Stock. You can see the pilot light come on and it ignites the burner. The labor is not warrantied, a Cool Air Mechanical employee said in a conversation Mike recorded. Because LP gas, unlike natural gas, is heavier than air, it may accumulate near the floor. Obrien is one of hundreds, perhaps thousands, of Rheem customers who bought new water heaters with defective gas control valves. They have a manual shut off. The Commission is seeking complaint and incident data concerning gas control valves and encourages consumers to report this information to the U.S. Consumer Product Safety Commission's toll-free hotline at 800-638-2772. Next, inspect the burner and replace it if needed. Honeywell voluntarily initiated the gas valve recall in March 1980, and have contacted LP gas suppliers nationwide, who in turn have contacted LP gas users. The date code will be the last four digits on the far right side of the label. To determine the date code for your CT1950 or CT1957 electric baseboard heater thermostat (1) Pop off the faceplate of the thermostat, (2) look for a small label bearing a series of numbers in the format described above. SKU: 100112336. The valve itself may have simply worn out or may be damaged due to basement seepage or submersion. WebWASHINGTON, D.C. (Jan. 15) -- The U.S. Consumer Product Safety Commission announced the recall of more than 200,000 gas control valves used in heating Water Heater Controls. 7 Flashes = Gas Control Valve Failure The easy steps to replace your heaters gas control valve are as follows: Set off your heaters gas valve and turn off the unit. Copyright 2022 WGCL. Just relight the pilot by following the steps described in the manual. I suspect, but am not sure, the ambient high temperature, coupled with the heated water in the water heater, caused the control board on the gas valve to exceed the maximum temperature threshold allowed for this water heater and its control board. This has happened to us twice and both times has resolved the issue. It is also an adjustable regulator that insures proper gas pressure for combustion. CPSC.gov is an official website of the United States government. Theres an easy 5 minute fix to get your water heater working again. Basement Watchdog Battery Alarm Add Distilled Water, Basement Watchdog Battery Alarm [Corroded Terminals Or Bad Battery], Basement Watchdog Pump Was Activated Alarm. The recalled valves were manufactured between First off, make sure you turn on the main gas valve. Overloaded fireworks can result in a greater than expected explosion, posing burn and explosion hazards to consumers. Attorneys working with ClassAction.org want to hear from homeowners who had their hot water heaters leak. They have reason to suspect the Honeywell thermostat that comes standard on several brands of water heaters is defective and can cause water leakage. CPSC does not control this external site or its privacy policy and cannot attest to the accuracy of the information it contains. The R110 Series Gas Valves that are being recalled are installed in natural and propane gas water heaters. Gas Control Valve Kit (Natural Gas) Brand: AO Smith. ET Monday through Saturday or visit the firms we-site to review a list of appliances with recalled valves and to register for the recall Click here to read more information about affected models, CSA International is a provider of product testing and certification services for electrical, mechanical, plumbing, gas and a variety of other products. The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. I tested the igniter, the thermopile, the thermal switch and the pilot valve and the main burner valve on the Honeywell gas valve, and all were in working order. Get 214 Wed, May 3. Detach the gas control valves every connection and carefully remove the burner. Recalls Gas Regulators For Leak Hazard, Honeywell Recalls Gas Valves Used in Decorative Fireplaces and Stoves Due To Burn Hazard, Robertshaw Controls Co. Lastly, inspect the draft pressure switch by a professional. The Honeywell gas valves that have this common problem will likely again go into High Temperature Shutdown status if you have your temperature control knob set at any temperature setting above Hot.. As you continuously keep pressing the igniter button, you can find the status light blinks 4 times every three seconds. The steps below will only work if the cause of your water heater not working is in fact related to a High Temperature Shutoff error code. How to test a water heater igniterHow to test a water heater thermopileHow to test a water heater thermal switchHow to test a water heater gas valveHow to test a water heater pilot valveHow to test a water heater main burner valve//DISCLAIMER: Links included in this description area contain affiliate links. CPSC staff are continuing to investigate the use of 2.5 million of the same gas control valve in heating appliances fueled by natural gas to determine whether a similar explosion hazard is presented. Once you locate the leak you can either replace the fittings, or install a new valve to solve the problem. Ensure you put everything back into its place. Linking to this external site does not constitute an endorsement of the site or the information it contains by CPSC or any of its employees. In cooperation with the U.S. Consumer Product Safety Commission and the Electrical Safety Authority (ESA) in Canada, today we are announcing the voluntary recall of certain electric baseboard and fan heater thermostats (model numbers T4700, CT1950 and CT1957) sold from 2000 to 2007 under the Honeywell and Cadet brand names. More options available. Once you remove the gas control valve, you can see the temperature sensor attached to the backplate of the unit. Thus customers who had gas water heaters installed or serviced prior to July 25, 2005 are unaffected. On the other hand, know the water heater is not working properly if the status light is blinking two or more times every 3 seconds. The valves being recalled were manufactured from 1966 through 1972 and distributed to a variety of manufacturers for use on their LP fueled heating appliances which were principally central furnaces, but also boilers, unit heaters, conversion burners and space heaters. Thank you for your inspirational words. WebWhat would cause lack of hot water in AM, upstairs 3rd floor from basement where hot water heater(gas) is located. It lets the unburned gas clear out. WebIn a tank-type water heater, the burning gas heats up the water inside the tank. Were here to answer your questions and help you get started right away. The electric baseboard heater thermostats have a non-flammable plastic housing, so while the plastic can melt and generate smoke, it should not ignite other materials in the home. The reason people are having so many issues with this gas valve is because the Government now requires a lower threshold for backdrafting. Pay close attention to the LED status light and look for 4 flashes, which will indicate that the reason your water heater is not working is that it did go into High Temperature Shutoff mode. The product is labeled as a fountain but functions similar to an M-80 or other large firecracker, which are illegal. Honeywell Water Heater Status Light Codes [Explained Everything], Honeywell Hot Water Heater Status Light Blinking 3 Times, Honeywell Hot Water Heater Status Light Blinking 4 Times, Honeywell Hot Water Heater Status Light Blinking 5 Times, Honeywell Hot Water Heater Status Light Blinking 6 Times, Honeywell Hot Water Heater Status Light Blinking 7 Times. If the reading is not okay, the temperature sensor is at fault. The 4 flashes at the LED status light indicate that your water heater went into High Temperature Shutdown mode/status and shut down, or stopped working. For unknown reasons, sometimes these gas valves go into High Temperature Shutdown status and shut off the gas valve, which extinguishes the pilot light. If you find no leaks, refill the unit with water. To fix this water heater problem, you must replace the sensor. When If the Status light blinks two times consecutively every 3 seconds, its because of either low thermopile voltage or you forget to turn on the main valve. The Honeywell gas valve went into High Temperature Shutdown mode. Next, remove the burner from the unit. The resistance of the FVS goes out of range. Honeywell voluntarily initiated the gas valve recall in March 1980, and have contacted LP gas suppliers nationwide, who in turn have contacted LP gas users. Just follow these quick steps to fix the problem: 1. If the gas is exposed to an ignition source such as electric sparks or matches, an explosion may occur causing property damage and personal injury. To determine the date code for your T4700 electric baseboard heater thermostat (1) flip down the door located on the bottom half of the thermostat, (2) look for a small label bearing a series of numbers in the format described above. As CBS46 found out, smaller plumbers are able to charge less, but some of the larger plumbing companies say upwards of $500 dollars is not out of line. Kohler Recalls Gasoline Engines Due to Risk of Fuel Leak and Fire Hazard (Recall Alert), Western Gas Recalls to Inspect Propane Gas Due To Fire and Burn Hazards, Matrix Fireworks Recalls Fireworks Due to Violation of Federal Standard; Explosion and Burn Hazards, Wholesale Fireworks Recalls Fireworks Due to Violation of Federal Standards; Explosion and Burn Hazards, Fireworks Over America Recalls Fireworks Due to Burn, Fire, Impact Hazards, Manhattan Toy Recalls Activity Toys Due to Choking Hazard, Explosion Hazard Results In Recall Of Honeywell Heating Gas Control Valves-- Investigation Continuing. Turn the temperature control knob to Off for 5-10 minutes. In this case, you must replace the sensor to resolve the blinking issue. This should take about one minute, likely less. Water heater won't light? A number of consumers have taken to the Internet to express their complaints about certain brands of water heaters and their accompanying Honeywell thermostats [sic throughout]: Attorneys are looking into the following brands as they suspect the companies frequently use the Honeywell thermostats: Here are some pictures of what it looks like: The thermostat sensor tip is part of a control valve and comes pre-installed on the water heater. For CT1950 and CT1957 models, the model number and date code (date manufactured) is printed on a small label located on the front of the thermostat. Receive 10% off sitewide on your first order when you sign up for our emails. Start with inspecting the exhaust piping for blockage. The thermocouple could be faulty or broken. To test the thermopile voltage, pull out the bottom access cover from the unit. Thats important to note because when you get to step 3, below, you should see 4 flashes on the LED status light after you light the pilot light. Eric Alvarez is an HVAC guy based in El Paso, Texas, United States. New cases and investigations, settlement deadlines, and news straight to your inbox. To locate the valve, consumers may have to remove the access panel on the front of their heating appliance. ClassAction.org is a group of online professionals (designers, programmers and writers) with years of experience in the legal industry. The status light on Honeywell Gas Valve makes a 4-consecutive flash every 3 seconds due to a failed temperature sensor. Check every wire connection of the unit. These gas control valves were last manufactured in 1972. The recall is being conducted voluntarily by the manufacturer of the valves, Honeywell, Inc., Minneapolis, Minnesota. Pressure of water is a littler weak, but not major. Because LP gas, unlike natural gas, is heavier than air, it may accumulate near the floor. What Does the Status Light Mean on A Water Heater? When the pilot flame was extinguished, the thermopile, which sits next to the pilot flame, was no longer enveloped by the flame, which the thermopile relies upon to produce the electricity to operate the control board in the gas valve. When you follow these steps, you override the error status code in your gas valve control board which resets the control board to normal operating status. One quick tip on the installation. If filed and successful, a class action lawsuit could provide compensation to people who had to go out of their own pockets for repairs to their hot water heaters and surrounding property. If problem persist you will need to replace the thermopile. Afterward, disconnect the two wire connectors that lead into the control valve. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics. The pilot ignites the gas burner on your water heater. Now, you have a working water heater. Now, you can turn the temperature control knob to your desired setting, and you will hear the water heater burner ignite. If you get this code and have lukewarm water and the pilot is still on, try turning up the temperature. 5 Flashes = Sensor Failure Count for 10 seconds. 2 Replace Pilot Assembly Insufficient power to the gas control valve/thermostat. (Note: If you set your temperature control knob above HOT, your water heater may stop working again, at some point, and go into High Temperature Shutdown again. This can result in a gas explosion and fire, which could result in severe personal injury or property damage. The valves were sold through gas appliance retailers and distributors, as well as plumbers, plumbing/heating equipment suppliers and include the following water heater brands: Bradford White, GE, GSW, Hotpoint, John Wood, Rheem. These incidents resulted in 5 deaths and 21 injuries. Note: The instructions on my water heater indicate to wait 5 or 10 minutes, after the knob is in the OFF position, before lighting the pilot. A models are 2-wire and B models are 4-wire. These gas control valves were last manufactured in 1972. How to reset the Honeywell Gas Water Heater? A models require a transformer not used in B models. information here is for reference only. Gas valves returned to Honeywell as the result of leakage complaints were tested as follows. To test the temperature sensor, turn the gas supply off to the unit and disassemble the gas control valve. In a number of these incidents, it is alleged that the valve may have failed allowing LP gas to leak. If the first two digits are 00, 01, 02, 03, 04, 05, 06, the electric baseboard heater thermostat is included in the safety recall. Takagi Water Heater Error Codes [Ultimate Guide]. You just saved yourself the cost of a new gas valve or a new water heater and/or the cost of paying a plumber to fix something you could, and did, fix yourself. 4 Flashes = Temperature Exceeded Attorneys working with ClassAction.org are now speaking with homeowners whove had problems with these water heaters to learn more about the leaking issue. Please manage your cookie choices by switching the consent toggles on or off under the Purposes below. The gas controls were also sold separately through gas appliance service providers. Recognized in the U.S., Canada and around the world, CSAs marks appear on over one billion products worldwide. As I said above, that simply indicates the pilot light is out and not producing the flame that is needed to operate the thermopile, which, if operating properly, would produce enough electricity to power the control board that issues the 4 flash error code at the LED status light.

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