alexa smartthings device is unresponsive
I bet its still under warranty (which is longer than you might think) so contact the company that made it. Selecting specific alexa can now talk to enable doorbell can turn on ios or camera. Many WiFi users dont know it, but your unlimited WiFI plan is not unlimited. Have you been using your Alexa device for a long time now? ), 4. SmartThings works with Alexa, Google Assistant, Phillips . Disabling the skill unlinks your Alexa and Manufacturers accounts. Alexa Isn't Controlling Smart Home Devices; Connect Smart Home Devices to Alexa; Connect Zigbee Smart Home Devices to Alexa Using Your Echo with a Smart Home Hub; Create Smart Home Groups for Alexa; Use Your Echo Device as a Bridge for Ring Smart Lighting; Remove Smart Home Devices from Alexa; Set Plugs or Switches as Lights in the Alexa App The virtual device DTH works fine, I think perhaps youre still misunderstanding the basic concept. But the thing about this mode is that Alexa responds with a whisper as well. Already have: I DELETED THE ST BUTTON, THEN RE-ADDED. Your two use cases are very different, so lets just start with the first one, changing the volume on echo. capability "Actuator" Go back and read the long post I just put up. @JDRoberts, IN ALEXA, IN ALL DEVICES, ITS LISTED AS VOLUME BUTTON WITH THE ICON THAT RESEMBLES A DECORA-TYPE PADDLE SWITCH. Brian. You press the button, Smartlighting automation turns on the zebra switch which then makes the zebra contact sensor open, Alexa recognizes that it opened and runs the routine that plays the dog barking audio. In that situation even though Alexa can see the button nothing will work right.). I had one device unavailable with Smatthings recently, but the device still worked. As in point 3, Ive previously restarted both the device as well as closing and re-opening the app which sometimes works. So, make sure that youre using WiFi with a 2.4 GHz frequency band. You can also try plugging other devices to see if its working. You can do that by setting a time limit when using certain gadgets. Finally, test the Alexa voice command again to see if it works. On the plus side, at least she is still a nice timer for cooking and can tell me the weather. Making it easy to assume that your Alexa device is unresponsive. Is this the problem? PURPOSE: #1: CONTROL ALEXA VOLUME. I hope youre feeling better! Using alexa devices, privacy and alexa echo device is available. Brian. Are you sure that Alexa is the problem and not your guest room lights? I reset it and can now control it with the Geeni app but Alexa still cant see it. * A factory reset wipes the device completely and returns it to its original form. I added the Sengled app in hopes of correcting the problem but it didnt do anything more than the Alexa app. Ill be honest, by far the easiest way to do this is just to buy an echo remote. Daniel founded Smart Home Perfected in 2019 as a personal passion project. SORRY ABOUT THAT! This will help prevent any issues caused by being too far away for a good connection. If the problem remains unresolved after changing the WiFi network, it must be because the setup process is not complete yet. Select the device that you're having trouble with. So, you have to be really close to the device to hear its response. Make sure your Wi-Fi password is correct. Maybe the bjperrion DTH is outdated (and only works with the classic app, but that doesnt seem like it could affect operation), or some other incompatability. Its really just software. From there youll need to re-add the device from the manufacturer's app. Note: Depending on the app, you may lose some app data or settings with this approach. As you can see above, updating the app version usually doesnt require you to set up the device again -whereas this approach will. After about two hours of uninstalling and re-discovering each of them, they worked for about 24 hours before it happened again. So it seems there is something up with the device health in smartthings. Or turn on a WiFi light switch that works with Alexa. Delete the shark App if there is one and reinstall it. You should be able to find one on eBay for $15. Perhaps your device got disconnected from your internet. (SEE DEVICES JPEG ABOVE). Unfortunately, there is nothing you can do when this happens but simply wait until the outage is resolved. This includes smart bulbs and plugs from different manufacturers. If thats the case, then Alexa wont be able to control the room lights. You can do that by navigating the smart device companion app. It will take a while to set up the SmartThings system with the Alexa unit, but the configurations can be a bit complicated for some owners. It may sound silly, but youll never believe how many users dont know about this feature. And indeed that virtual device is just an on/off switch and an open/close sensor. Not A physical device like the smartthings button. Added iPhone app & reset my voice profile ok.). If you do find cracks, frayed sections, water damage, discolored parts, or any other indicator, then reach out to the dealer. If I cannot load Google from this distant location, then you may need to invest in a Wi-Fi extender or upgrade to mesh Wi-Fi to improve signal strength. Whisper mode allows users to talk to Alexa while whispering. 8. As these platforms power cloud services for a wide range of smart home manufacturers, the impact is felt far and wide. When I turn the device health off I then can control the devices that were unavailable, however they are still unavailable through alexa. If the device is connected to a power outlet, disconnect it for two minutes, and then reconnect it. It may be necessary to connect the device to a different outlet. capability "Switch" If you're still . This is not going to be easy. Gosund Mini Smart Plug Functions 1 11 3 Work with Alexa, Google Assistant Step 1: Set your . You will be much, much happier with the Echo Remote control. : /. THAT LOSES ME A BIT. Or it can be virtual, which is more like a widget on a phone. Ive tried all the tricks I know of, but she is unresponsive. And that power adapter and speaker power port are in tip-top condition. Never undertake a task you are not competent in performing and if in any doubt, we recommend you utilize the services of an insured professional. Echo routines do give us the ability to set device settings and one of the options is to change the volume. one tap: volume up As a smart home is never "finished", he's continuing to find more ways to automate and improve his home, as new devices are released and technology evolves. On the other hand, if you cant find any hardware issues with the unit, then a reset is imminent. (but I may be wrong) Brand-new devices that are unregistered are considered non-existent. I hope you get feeling better soon! Thats when we say that Alexa can be used as a man in the middle integration. Alexa will be able to discover it and we can create a routine triggered by it opening or closing. Please help. First, try moving your Alexa device closer to the WiFI router and modem. Log in to your account and follow the steps to add the device again, if required. From your description, I dont understand which one Alexa has discovered. Alexa devices use WiFi to work. When I go in to the alexa app it says the same thing that the device is unresponsive. Are they connected to the same WiFi network? P.S. Before you go ahead and . Its possible that Alexa no longer supports the older version of the device manufacturers app that you have installed. Outdated firmware and power connectivity issues can also cause the issue. Perhaps your guests had switched off the lights in the guest room when they left. Once the plug reboots, it will connect to Wi-Fi again and will check for updates automatically. You can only create Alexa routines through the Amazon Alexa app. Under the Reset Settings menu, select the Factory Reset option and select the selected option. Unfortunately there is nothing that can be done during those times as the issue is out of users hands. Were talking about the handheld remote for the echo device. See the FAQ. See below. So, be sure to ask the assistant to learn your voice. With that said, one of the issues that customers keep running into is responsiveness error whenever they try to connect SmartThings with Alexa. It will walk you through creating the right kind of virtual device. All rights reserved -, 1. problem sorted out by just removing the SmartThings, 6 Ways To Troubleshoot Eufy Smart Lock Keeps Going Offline, 8 Reasons Why Meross Smart Plug Wont Connect To Wi-Fi. As a result, the smart device will fail to connect with your Alexa device as well. Make sure that you enter the correct WiFi password. + Alternatives, (2 Steps) How To Get Alexa To Whisper [2023 Guide], Alexa Not Talking Back: 11 Causes & Ways To Fix It (2023), (13 Fixes) Alexa Not Responding But Lighting Up [2023]. To check or change the WiFi network, first, go to the app setting. An Alexa device can be unresponsive if there is no wi-fi connection, certain skills are disabled, or if the firmware is outdated. + Alternatives, I created a routine, but Alexa didnt perform it.. These bugs can cause the apps system to freeze and prevent receiving new data. From there, you can go about fixing the device pretty easily. Note: Upgrading your internet plan increases your internet bandwidth as well. It will prompt for the update, and it . To check the Alexa compatibility of your smart hub: If your smart hub model didnt show up, then your device is not Alexa-registered. Test the Wi-Fi password on another device, and if necessary, change it and try connecting Alexa again. I have 4 echo devices on my network. The virtual device uses the virtual DTH.. You can resolve the problem by reconnecting your Alexa device to your WiFi network. Ill experiment with deleting one, then the other. Many things cause your WiFi connection to become unstable, including: Fortunately, fixing an unstable internet connection is easy. You just cant hear it. If I press the button, open Zebra. YOUR CLEAR EXPLANATION HELPS GREATLY, VERSUS INFO FROM THE WEB THAT IS LESS CLEAR. The porch light had been in use for three or four months, the bedroom light for about a month. #2 CONTROL A SwitchBot Smart Switch Button Pusher TO TURN ON THE EXISTING COFFEE MACHINE THAT MY WIFE LOVES. Tap "Automation" on the bottom of the screen. Without the skills enabled, some devices just don . I lowered the security to allow all packets WAN to LAN. A wide range of smart devices can be linked with the SmartThings hub. The echo remote is more intuitive for wifey. Make sure to restart the device before re-enabling the skill after disabling it, to flush all cached settings. Uninstall and reinstall the device manufacturers app, 10. That will be more than enough to help you with the majority of these errors. In that case, youre going to have to go to the beginning and start all over because thats not what youre trying to do., STARTING ALL OVER SEEMS REASONABLE. ( 2nd post) I hope I posted in the right section. * Once its back to factory default, Alexas wake word changes back to Alexa.. I hope. It seems that the connection between Smartthings and the Echo are not linking up. ** . So, you might run into responsiveness issues. Alexa does not recognize that device class. Almost daily I receive a message from Amazon (Alexa) telling me that my connection to SmartThings has expired and needs to be renewed. Perhaps you can schedule it to turn on before bedtime and turn off before your morning alarm. At SmartHomePerfected we pride ourselves on providing trustworthy, unbiased information. Powered by Discourse, best viewed with JavaScript enabled, Smartthings devices unresponsive in alexa app. Can we just back up for a minute and can you describe in detail exactly what you were trying to accomplish just from a use case standpoint? If not, disconnect from the WiFi. Connect the original ring bridge lets ring of. r/SmartThings . Im getting pretty tired of Alexa refusing to work with things. So if what you want is to be able to click the SmartThings button once and change the volume to setting 5 you can do that. Always with our lamps which have smart bulbs that use the Wiz app along with Alexa. So, be sure to seek guidance from the dealer. I hope the above tips help in getting your device to respond to your Alexa commands. Alexa may also seem unresponsive if the new smart device isnt set up, turned off, incompatible, or connected to a different WiFi. And Alexa can only detect it once your new device is connected to a WiFi network. Once complete, you can set up the device again in the manufacturers app, relink the Alexa Skill and try the voice command again. But only those that are registered on its system. Its what you call Alexa to wake it up. It is excellent advice! Reset to factory JD said: Verify the device is powered on (options will vary by the device). Tip: Command Alexa to enable a skill by saying, Alexa, enable [skill name]., Alexa can control my other smart devices except for my guest room lights.. Can we just back up for a minute and can you describe in detail exactly what you were trying to accomplish just from a use case standpoint? To avoid the tail between the legs feeling, and feeling defeated, Ill convince myself the remote is a better solution. Now that you can control the device using the manufacturers app again, go to the Alexa App, search and enable the Skill to voice control it. Me, I dont like giving up. So I thew in the towel. Noticed that that is not a different name for your smart button or a different DTH for your smart button or anything to do with your physical smart button. Make sure that the power outlet has a charge. Scroll down and tap Display, then scroll down to the brightness adjuster. Or you could have a really old version of the Amazon Alexa app, which could be causing you problems. Alexa works with thousands of smart devices. And that includes your custom wake word. Alexa devices have different microphone buttons. I cant tell the difference between a DTH that handles the physical switch and one that handles the virtual switch. You may also wonder: Does a Wi-Fi repeater slow down internet? So I keep at it ,trying to find MY simple mistake, and/or clearing up MY confusion. Ive decided to keep the Alexa for a timer and weather and news alerts. With my ST Button approach, it was gonna be: Power went off and now she wont turn back on. They all became unresponsive. Now we have a device that is visible to both smartthings and Alexa which can be used in an Alexa routine. You might try the reset. To check or change the WiFi network, first, go to the app setting. Nothing worked. Thats why most people save this solution to be used as a last resort. Heres the FAQ for how you create a virtual device in smartthings: A Device type handler, on the other hand, is just a little bit of code which is used to tell smartthings how to format messages coming to or from a device. I set up a ST Virtual Device, so that that Alexa will recognize button events. This is what fixed the same problem with my Philips Hue lights.
