The most common questions have to do with tracking packages or delayed delivery. ConsumerAffairs is a private, non-governmental entity that empowers consumers by providing a forum for their reviews. Hours of Operation April 5, 2023. Copyright 2023 by United States Postal Service Office of Inspector General, For general inquires regarding our office, please call. For answers to frequently asked questions and customer service help: click here. They said sender didn't put insurance on it bur why do I need insurance to cover their negligence? For the East Texas area, that office is located in Coppell near Dallas. See a list of all upcoming USPS holidays and events. Monday Friday 8 AM 4:30 PM ET 1-800-610-8734 Monday Friday 8 AM 4:30 PM ET Conformation Number 2300-4900-0047-9250 My regional post office in *************************** will not forward my letters and bills to my temporary address. Individuals who are deaf, hard of hearing, deaf-blind, or have speech impairments can connect with USPS by using the FCCs TRS program: Access your states telecommunications relay service (TRS) to make TTY calls by dialing 7-1-1 or. Well I already knew that was false but I saw him going through a whole stack of the same letters (these were some kind of legal documents (in large folders) from the city that multiple households received) and that indicates that he was putting the same notices in all those mailboxes, certainly so he didn't have to deliver them to the door.Look. Theft, delay, or destruction of mail by Postal Service employees and contractors, Workers compensation fraud or other healthcare fraud, Internal affairs or complaints against executive personnel. If you still need more help, see the contact information for technical support, Postal Store orders, and more. I will lose out on $700 because I now have to wait until Friday to pick up my package. Before sharing sensitive information, make sure youre on a federal government site. Do you need information? 475 L Enfant Plaza SW Detroit, MI 48233-9501. Call: 1-800-ASK-USPS (1-800-275-8777), Hours of Operation 2) Local Post Office: Local postmasters are responsible for ensuring that their customers receive prompt and efficient delivery and retail services. Send the numbers to bookhaven@aol.com Eastern Region Great Lakes Area Capital Metro Operations Northeast Area Pacific Area I understand that a complaint submitted anonymously may limit the OIGs ability to investigate, particularly if questions come up that only you can answer. I go through their process of filing a complaint so they can investigate and every time they close it saying I got the package and I didn't. Individuals who are deaf, hard of hearing, deaf-blind, or have . The number for that office is. If you're asking about a package or service that gave you a USPS Tracking number or confirmation number (e.g. ***** and *** never do this. Hours of Operation Informed Delivery Support NATIONAL CONSUMER PROTECTION WEEK March 28, 2008, Area Consumer Affairs Managers and Customer Service Program Specialist Contacts. Please provide as much detail as you can. Find the nearest USPS location by city and state or ZIP Code. Postal Service about lost or stolen mail or mail fraud. This infographic illustrates the options, with links and contact information below. For general information, how-to steps, or to learn more about USPS products and services, check our FAQs. Niles Post Office - Local Branch 6977 W Oakton St. Niles, IL 60714-9998 Phone: 847-967-8852 CONSUMER AFFAIRS - UNITED STATES POSTAL SERVICE 433 W Harrison ST. Ste 4010 Chicago, IL 60699-9876 Phone: 1-800-ASK-USPS Fax: 312-983-8422 More resources click here Respond to your customers for free.. Postal Service guide to mailing services: click here. I have bills addressed to me which never arrived at my temporary address. I had to go to post office and pay ***** to have the locks changed. To see the most recent status of your packages, enter your tracking number in any search box on USPS.com. Post will do nothing but give a run around because THEY lost package. . Find the "TRS Telephone Numbers" section to get the specific number you need. Box or the front desk has not received it. Vulnerability Disclosure Policy You must have JavaScript enabled to use this form. reports/data, 901 New York Avenue NW LAST UPDATED: i do not know how to email. File a complaint through USPIS online about: To comment or complain about a policy change, such as postage rates, contact the Postal Regulatory Commission (PRC). Use our quick tools to find locations, calculate prices, look up a ZIP Code, and get Track & Confirm info. Find the best way to get help and connect with USPS. If your complaint is not resolved, you can: United States Postal Service They told me it would take 2 weeks to a month. Hours of Operation When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. . Postal Inspection Service. Select your state or territory from the alphabetical listing. Instagram. how to participate Saturday 8 AM 6 PM ET, Federal Communication Commission (FCC) Telecommunications Relay Services (TRS) TTY Access for Deaf & Hard of Hearing. Monday Friday 8 AM 8:30 PM ET so today the mail man though the box that came in the mail from the truck and did not stop. U.S. Government USPS-Consumer Affairs Office Complaints Complaints USPS-Consumer Affairs Office U.S. Government View Business profile Need to file a complaint? i have done reports with **** police, better business bureau, post master and the local post office. Select an inquiry type that most closely relates to the complaint or question that you have. Copyright 2023 by United States Postal Service Office of Inspector General, Equal Employment Opportunity and Diversity Statement, Reasonable Accommodation Written Procedures. We are always home because we work from home. 1-800-610-8734 Correct and Standardize Your Address List, Undeliverable-as-Addressed (UAA) Mail Statistics, Emerging and Advanced Technology Promotion Guidebook, Tactile, Sensory and Interactive Promotion Guidebook, Mailers' Technical Advisory Committee (MTAC), MTAC Meeting Agendas, Presentations and Webinars, Membership and Administrative Information, User Group, Work Group, and Task Team Information, PCC Postal Administrators Quick Start Guide, PCC Postal Administrators Award Spreadsheets, National Virtual AIM Meeting- June 4, 2020, National Virtual AIM Meeting- June 4, 2020 (Slide Presentation), National Virtual AIM Meeting - June 4, 2020 (Video Presentation), For ideas on new or existing Promotions, please fill out, Consumer & Industry Contact (formerly Consumer Affairs) Office Locator. Monday Friday 8 AM 8:30 PM ET Boston MA 02205-1234. To contact the OIG, please call 1-888-877-7644, email hotline@uspsoig.gov , visit USPS OIG Contact Form , or mail 1735 N Lynn Street, Arlington, VA 22209-2020. File a U.S. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Consumer Affairs Manager Retail Manager Consumer Industry Contact Manager (CIC MGR) . Ste 501 Memphis, TN 38188-1001 . I call the customer service to complain about **** postal services handling of my claim i fear they may be stealing packages at this point. Saturday 8 AM 6 PM ET, Federal Communication Commission (FCC) Telecommunications Relay Services (TRS) TTY Access for Deaf & Hard of Hearing. The post office I think is stealing my packages investigates themselves? On the website, you can also file a claim or request a refund for shipping. They have no proof but close my claim. Postal facilities are closed on federal holidays. He gave me my letter and said something about how he couldn't deliver it because a truck was blocking him. 80 Main St. Westford MA 01886 . BBB Business Profiles are subject to change at any time. The site is secure. Provides information from the Postal Service to customers on Postal policy and procedures. Find out how to file a complaint with the U.S. On two occasions, last year, the carrier put notices in our mailbox that we had to pick up a parcel from the Foothills **** location, even though several people were at home. By US mail: Consumer Advocate; US Postal Service; 475 L'Enfant Plaza SW Room 4131; Washington DC 20260-5601, FOIA/Privacy Act Please use the Hotline form to report matters involving: Please fill in as much information as possible. BBB is here to help. Washington, D.C. 20268 **** post office constantly marks my package a delivered when they weren't. The Consumer & Industry Contact (formerly Consumer Affairs) Office Locator office(s) that serves can be contacted at: To locate a Consumer Affairs office, enter a city and state abbreviation or ZIP Code (Example, Seattle WA or 98111). If the document you are seeking is not available in our Document Library, please submit your FOIA request. Try these handy links: General Information on Postal Service products and services: click here. Instead my mail is being returned to sender. USPS Contacts for Mail Delivery and Service Issues If you want to make an official complaint because you are unable to get resolution from your local post office, contact your District Consumer Affairs Office. The 2022 USPS Mailing Promotions seek to increase engagement and response rates for Mailers by leveraging high value mailpieces. Alert Postal Inspectors to the problem and prevent others from being victimized. When they in fact did not. Office of the Consumer Advocate Here are four ways to have your issue addressed by the Postal Service: 1) 1-800-ASK-USPS: Postal call center employees can answer most questions. Informed Delivery Support Postal facilities are closed on federal holidays. To find your local District Consumer and Industry Affairs Office: click here. Please note that tool is to find a local office. But some circumstances warrant notifying us here at the OIG, or the U.S. I further understand that information provided anonymously may be referred to another agency if the matter is not under the OIGs jurisdiction or control. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. eDoc Technical Support for Mailers, Mailers' Technical Advisory Committee (MTAC), Membership and Administrative Information, MTAC Meeting Agendas, Presentations and Webinars, User Group, Work Group, and Task Team Information, PCC Postal Administrators Quick Start Guide, For ideas on new or existing Promotions, please fill out, Looking to implement tech in your mail? Federal Communication Commission (FCC) Telecommunications Relay Services (TRS) -. Delivery problems involving your mail or parcels (such as no delivery or late delivery, tracking questions, mis-deliveries, damaged mail, or similar concerns). e-mail us: postalone@email.usps.gov Call us: (800) 522-9085 Or write to us: PostalOne! USAGov is the official guide to government information and services, File a complaint against a federal or state government agency, Track a package or use USPSs Email Us form, Find your USPS district consumer affairs office, Directory of U.S. government agencies and departments. 19 complaints closed in the last 12 months. 1401 W Fort St, Rm M-157. This is why I am contacting the BBB.The ZIP code is *****. Mailing Address: Greater Boston Postal Customer Council. Monday Friday 8 AM 8:30 PM ET They even showed it in THEIR possession, but it never showed up and never scanned delivered. For more information on whistleblower retaliation go toWhistleblower Retaliation FAQ. Please contact USPS for missing or delayed mail and packages here Email Us | USPS (force.com)Other questions regarding your mail or change of address? File a complaint against a federal or state government agency Find out where to file a complaint against a federal or state government agency. USPS Change of Address , USPS Hold Mail , Redelivery, etc. The most common questions have to do with tracking packages or delayed delivery. If you have trouble using one of the following, please give us a call. TTY Access for Deaf & Hard of Hearing. Make a General Inquiry Welcome to USPS.com. The .gov means its official. For a full list of USPS contact information go to this site: https://www.usps.com/help/contact-us.htm Please note: *The two letter state abbreviation must be used. USPS Mailing Promotions seek to increase engagement and response rates for Mailers by leveraging high value mailpieces. Address Management : Verify & Transport : PostalOne! To route your concern or inquiry as efficiently as possible, please read the following before filing a Hotline complaint. Accessibility Average of 1 Customer Reviews. Priority Express fees start at $22.95, and shipping runs seven days a. If problems occur, they are in the best position to investigate the issue and fix the problem. Closed Saturdays, Sundays, and Postal Holidays. Individuals who are deaf, hard of hearing, deaf-blind, or have speech impairments can connect with USPS by using the FCCs TRS program: Access your states telecommunications relay service (TRS) to make TTY calls by dialing 7-1-1 or. Something should be done and they need to be held accountable. Email: george.r.kippenhan@usps.gov. I told her this office was going to close my case and say they delivered it and sure enough 2 days later they did. To get help with stamps or other USPS merchandise, please see the following resources: 1-844-737-7826 I find it odd that, even after several complaints, they just can't seem to deliver corrections and proper training on this matter. If you need more help, please send us an email. All Rights Reserved. To see the most recent status of your packages, enter your tracking number in any search box on USPS.com. Send a request via email to: mda@usps.gov Correspond at: USPS-NCSC 225 N. Humphreys Blvd. Federal government websites often end in .gov or .mil. Delivery problems involving your mail or parcels (such as no delivery or late delivery, tracking questions, mis-deliveries, damaged mail, or similar concerns). For website-related issues only, contact the, For the hearing impaired, please call our TTY at 1-866-OIG TEXT (, Equal Employment Opportunity and Diversity Statement, Reasonable Accommodation Written Procedures. Mandatory fields are identified by an asterisk (*). An official website of the United States government. See a list of all upcoming USPS holidays and events. They also can contact Postal officials nationwide electronically and immediately refer your issue to the appropriate local Postal manager who is in the best position to deal with your concerns. For the hearing impaired, please call our TTY at 1-866-OIG TEXT ( 1-866-644-8398 ). Ask a real person any government-related question for free. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Postal Bulletin 22225 > NATIONAL CONSUMER PROTECTION WEEK March 2-8, 2008 > Area Consumer Affairs Managers and Customer Service Program Specialist Contacts District Name Why am I being treated with malfeasance and indifference? Postal Service Office of Inspector General (OIG) is an independent oversight agency, separate from the U.S. Check our Informed Delivery FAQs if you have questions about the feature, would like to learn how to sign up, or need technical assistance. The Consumer Advocate of the Postal Service coordinates policy for the District Consumer and Industry Affairs Offices and provides a final avenue within the Postal Service for resolving customer complaints. Very unprofessional! To get help with stamps or other USPS merchandise, please see the following resources: 1-844-737-7826 Find the "TRS Telephone Numbers" section to get the specific number you need. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Note that complaint text that is displayed might not represent all complaints filed with BBB. Monday Friday 7 AM 11 PM ET Another option is to file a complaint with the Postal Service Consumer Affairs Office. Monday Friday 8 AM 8:30 PM ET Are you a victim or have you witnessed a mail-related crime committed by a non-postal employee? case information GBPCC USPS Contact: George Kippenhan . . IPv6 Supplemental Policy If youd like to speak with a representative about another issue with your package, please call us. Email: USPS Customer Service. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. To locate the post office nearest you: click here. NATIONAL CONSUMER PROTECTION WEEK March 28, 2008 > Area Consumer Affairs Managers and Customer Service Program Specialist Contacts, 350,351,352,354,355,356,357,358,359,360,361,362,363, 364,365,366,367,368, 865, 870, 871, 872, 873, 874, 875, 877, 878, 879, 880, 881, 882, 883, 884, 280, 281, 282, 283, 284, 285, 287, 288, 289, 297, 850, 852, 853, 855, 856, 857, 859, 860, 863, 864, 716, 717, 718, 719, 720, 721, 722, 723, 724, 725, 726, 727, 728, 729, 210, 211, 212, 214, 215, 216, 217, 218, 219, 590, 591, 592, 593, 594, 595, 596, 597, 598, 599, 200, 202, 203, 204, 205, 206, 207, 208, 209, Baltimore, Capital, Northern Virginia, Richmond, Greater South Carolina, Mid-Carolinas, Greensboro, 604, 605, 609, 613, 614, 615, 616, 617, 618, 619, 625, 626, 627, 515, 516, 664, 665, 666, 668, 669, 670, 671, 672, 673, 674, 675, 676, 677, 678, 679, 680, 681, 683, 684, 685, 686, 687, 688, 689, 690, 691, 692, 693, 224, 225, 228, 229, 230, 231, 232, 233, 234, 235, 236, 237, 238, 239, 244, 800, 801, 802, 803, 804, 805, 806, 807, 808, 809, 810, 811, 812, 813, 814, 815, 816, 818, 819, 820, 821, 822, 823 824, 825, 826, 827, 828, 829,830, 831, 240, 241, 242, 243, 245, 246, 247, 248, 249, 250, 251, 252, 253, 254, 255, 256, 257, 258, 259, 261, 262, 263, 264, 265, 266, 267, 268, 565, 567, 570, 571, 572, 573, 574, 575, 576, 577, 580, 581, 582, 583, 584, 585, 586, 587, 588, 750, 751, 752, 753, 754, 755, 756, 757, 758, 759, Appalachian, Cincinnati, Northern Ohio, Columbus, Erie, Central PA, Kentuckiana, Philadelphia Metro, Pittsburgh, South Jersey, 169, 170, 171, 172, 172, 173, 174, 175, 176, 177, 178, 179, 182, 184, 185, 186, 187, 188, 195, 196, 760, 761, 762, 763, 764, 768, 769, 795, 796, 739 790, 791, 792, 793, 794, 620, 622, 623, 624, 628, 629, 630, 631, 633, 634, 635, 650, 651, 652, 653, 460, 461, 462, 463, 464, 465, 466, 467, 468, 469, 472, 473, 474, 475, 478, 479, 486, 487, 488, 489, 490, 491, 493, 494, 495, 496, 497, 410, 434, 435, 436, 450, 451, 452, 453, 454, 455, 458, 470, Central Illinois, Chicago, Detroit, Gateway, Greater Indiana, Greater Michigan, Lakeland, Northern Illinois, Royal Oak, 500, 501, 502, 503, 504, 505, 506, 507, 508, 509, 510, 511, 512, 513, 514, 520, 521, 522, 523, 524, 525, 526, 527, 528, 612, 770, 771, 772, 773, 774, 775, 776, 777, 778, 155, 157, 158, 159, 160, 161, 162, 163, 164, 165, 166, 167, 168, 498, 499, 530, 531, 532, 534, 535, 537, 538, 539, 541, 542, 543, 544, 545, 549, 700, 701, 703, 704, 705, 706, 707, 708, 710, 711, 712, 713, 714, 039, 040, 041, 042, 043, 044, 045, 046, 047, 048, 049, 010, 011, 012, 013, 014, 015, 016, 017, 018, 019, 055, 636, 637, 638, 639, 640, 641, 644, 645, 646, 647, 648, 654, 655, 656, 657, 658, 660, 661, 662, 667, 400, 401, 402, 403, 404, 405, 406, 407, 408, 409, 411, 412, 413, 414, 415, 416, 417, 418, 420, 421, 422, 423, 424, 425, 426, 427, 471, 476, 477, 369, 386, 387, 388, 389, 390, 391, 392, 393, 394, 395, 396, 397, 889, 890, 891, 893, 894, 895, 897, 898, 961, 030, 031, 032, 033, 034, 035, 036, 037, 038, 050, 051, 052, 053, 054, 056, 057, 058, 059, 090, 091, 092, 093, 094, 095, 096, 097, 098, 100, 101, 102, 104, Caribbean, Central Jersey, Long Island, New York, Northern Jersey, Triboro, Westchester, Albany, Boston, Connecticut, Maine, Massachusetts, New Hampshire/Vermont, Southeast New England, Western New York, 070, 071, 072, 073, 074, 075, 076, 078, 079, 439, 440, 441, 442, 443, 444, 445, 446, 447, 448, 449, 540, 546, 547, 548, 549, 550, 551, 553, 554, 555, 556, 557, 558, 559, 560, 561, 562, 563, 564, 566, 730, 731, 734, 735, 736, 737, 738, 740, 741, 743, 744, 745, 746, 747, 748, 749, Bay-Valley, Honolulu, Los Angeles, Sacramento, San Diego, San Francisco, Santa Ana, Sierra Coastal, 970, 971, 972, 973, 974, 975, 976, 977, 978, 979, 986, 270, 271, 272, 273, 274, 275, 276, 277, 278, 279, 286, 733, 765, 766, 767, 779, 780, 781, 782, 783, 784, 785, 786, 787, 788, 789, 797, 798, 799, 885, 936, 937, 942, 952, 953, 956, 957, 958, 959, 960, 940, 941, 943, 944, 949, 954, 955, 962, 963, 964, 965, 966, 905, 906, 907, 908, 917, 918, 926, 927, 928, 910, 911, 912, 913, 914, 915, 916, 930, 931, 932, 933, 934, 935, Alabama, Atlanta, Central Florida, Mississippi, North Florida, South Florida, South Georgia, Suncoast, Tennessee, 298, 299, 304, 308, 309, 310, 312, 313, 314, 315, 316, 317, 318, 319, 398, Albuquerque, Arkansas, Dallas, fort Worth, Houston, Louisiana, Oklahoma, Rio Grande, 832, 833, 834, 835, 836, 837, 838, 990, 991, 992, 993, 994, 307, 370, 371, 372, 373, 374, 376, 377, 378, 379, 380, 381, 382, 383, 384, 385, 004, 105, 106, 107, 108, 109, 124, 125, 126, 127, Alaska, Arizona, Big Sky, Central Plains, Colorado/Wyoming, Dakotas, Hawkeye, Mid-America, Nevada-Sierra, Northland, Portland, Salt Lake City, Seattle, Spokane, Media Relations, Public Affairs and Communications, 1-31-08. EEO and No FEAR Act If you need more help, please send us an email. Closed Saturdays, Sundays, and Postal Holidays. Do you have a service problem? My mail is still on hold and they refuse to deliver for no reason. Email: USPS Customer Service Call: 1-800-ASK-USPS (1-800-275-8777) Hours of Operation Monday - Friday 8 AM - 8:30 PM ET Saturday 8 AM - 6 PM ET Federal Communication Commission (FCC) Telecommunications Relay Services (TRS) - TTY Access for Deaf & Hard of Hearing Still nothing. Call 1-800-ASK-USPS (1-800-275-8777) or TTY: 1-800-877-8339. Saturday 7 AM 6 PM ET, Comparing International Shipping Services, First-Class Package International Service. Call to order free shipping boxes, envelopes, and postal forms, or to report a problem with your shipping supply order. Monday Friday 7 AM 11 PM ET

Biosense Webster Product Catalog 2021, Madeline Miller Husband Nathaniel Drake, Martin County Sheriff's Office Staff Directory, Baby Stolen From Hospital 2018, Martha Ludden Attorney, Articles U