Click the link in the email we sent to to verify your email address and activate your job alert. use your conflict management skills to balance the needs of the customer with the options from the business while always maintaining a professional composure. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic. message, contactez-nous l'adresse pour nous faire part du problme. Youll need to think analytically to solve customer problems in a first contact resolution approach. Get email updates for new Customer Service Consultant jobs in United States. If youre looking for rapid growth, constant learning, and dynamic challenges, then youll find that amazing career opportunities are knocking. Wayfair was founded in 2002. Jamf. Learn more. Wayfair operates in the Retail industry. Wayfair will invest in you with continuous development, career opportunities, and will surround you with a team of great people. Qualified applicants will be required to pass the candidate assessment to proceed with the interview process. The company allows me the autonomy to think outside the box and try to find new and innovative ways of doing things., Wayfair encourages creative solutions and problem-solving and the customers are great!, Wayfair truly invests heavily in employees who wish to further their careers. and commitment to being present for your full shift each day, This helps ensure we're ready and available to help our customers when they need. A knowledge of working within Windows Operating Systems or equivalent. Si vous continuez voir ce So connect with us. om ons te informeren over dit probleem. Be the voice of Wayfair and work to build a relationship with business customers who contact the company by inbound phone call, chats, and emails; Help customers navigate a variety of post-order issues such as: shipping . Well provide the training, tools, and equipmentall you need is a love for problem solving and a dedication to a phenomenal customer experience. spiders into many competitors websites to gather data on customers, products and pricing . No scripts. By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder . This isn't just about taking another phone call this is about empowering our customers to create spaces reflecting who they are, what they need, and what they value. Receive an email whenever similar jobs are posted. About Wayfair Inc.Wayfair is one of the worlds largest online destinations for the home. Topics can range from returns, replacements, delivery, product availability, order status, and more. Be the voice of Wayfair and work to build a relationship with business customers who contact the company by inbound phone call, chats, and emails; Help customers navigate a variety of . It helps us get more startups to hire on our site. All other necessary computer equipment and accessories are provided by Wayfair. Wayfair Customer Service Work From Home jobs Sort by: relevance - date 246 jobs Outlet Store Associate - Part Time new Noble House Home Furnishings 3.1 Chatsworth, CA 91311 De Soto / Knapp Up to $18 an hour Part-time Day shift + 5 Customer Service Associate Wayfair 3.0 Athens, GA +2 locations $16 an hour Full-time Day shift We are a team of open-minded individuals that are driven by data rather than egos, who support each other through both success and failures. You will empathetically help customers navigate a variety of post-order issues such as: shipping questions, damages, returns, replacements, assembly services and order notifications. Assurant has numerous offices across Europe, including the United Kingdom, Italy, Spain, The Netherlands, Germany, and France. We know that customers have questions. Our Sales teams tap into their expert knowledge of our products and collaborate with customers to find the perfect pieces at the right price. Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses. This is a fast paced environment and highly structured. Quarterly performance bonus of up to $2,000, Referral Bonus of $500 per eligible referral, Health, Vision and Dental Insurances (coverage starts on Day 1! Details on offers may change, and you should confirm them with the company prior to taking action. Do people like working for Wayfair? Hourly Pay rate: Starts at $15 an hour with a cost of living adjustment and tenure based increases as early as 6 months. You will handle an estimated 50-60 phone calls per shift. For unexpected events or issues, we require our associates to be proactive in their communication and planning whenever possible. Thank you, your preferences have been updated. Connect with us. A private and dedicated workspace free of any distractions, (roommates, children, spouses, pets, etc.) para informarnos de que tienes problemas. When they each found out that they were training for the 2021 Boston Marathon, they joined forces to mobilize their team and amplify their impact. All other necessary computer equipment and accessories are provided by Wayfair. If you have any questions regarding our processing of your personal data, please contact us at [emailprotected] If you would rather not have us retain your data please contact us anytime at [emailprotected], Sorry, this job was removed at 12:52 a.m. (CST) on Saturday, April 1, 2023, Find out whos hiring remotely Nationwide, Wayfair operates in the Retail industry. Topics can range from returns, replacements, delivery, product availability, order status, and more. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair and world for all. The ideal candidate will have the following skills, knowledge and expertise; At Assurant, diversity helps us inspire creativity in the global marketplace, and we are believers in the strategic value of inclusion and how it improves performance, creates growth opportunities, better aligns us to our clients, and enhances employee engagement. Thats a pretty common rating for customer service positions. We put our people first and expect our managers to proactively support the growth and development of their teams. The purpose of the Customer Service Associate role is to be the first point of contact with our customers within the organization. Its a dedication to connecting customers and suppliers through one of the largest platforms for all things home. Amsterdam, North Holland. No scripts. We cant wait to see what we can achieve together. Aydanos a proteger Glassdoor y demustranos que eres una persona real. A quick review of Glassdoor, Indeed, and several other sites helped find that while some people enjoy the environment, others do not. when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. If youre looking for rapid growth, constant learning, and dynamic challenges, then youll find that amazing career opportunities are knocking. View the job description, responsibilities and qualifications for this position. us most. I didnt see any of those. Enter your email below to receive job recommendations for similar positions. This button displays the currently selected search type. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Your personal data is processed in accordance with our Candidate Privacy Notice (which can found here: https://www.wayfair.com/careers/privacy). Engineering & Technology Customer Service & Sales Physical Retail Business & Operations Category Management & Merchandising Marketing & Creative Fulfillment & Delivery EU Students US Students For your Wayfair will invest in you with continuous development, career opportunities, and will surround you with a team of great people. your computer to a modem with minimum internet speeds of 25Mbps (download) and 5Mbps (upload). * Developed and maintain automated . At Wayfair, we believe a phenomenal customer experience combined with a supportive employee structure has resulted in our award-winning Customer Service Team. Be an early applicant. Most customers contact us because theyve had a problem and need your help. These are true human to human interactions where you can make a meaningful impact. Posted 12:00:00 AM. exceed customer satisfaction, excel in meeting customer service efficiency metrics, and other responsibilities as assigned. Assurant is a proud member of the Fortune 500, with decades of experience in the industries we serve. Processes policies, requests and cancellations. and commitment to being present for your full shift each day, This helps ensure we're ready and available to help our customers when they need. If you are someone who wants to work from home, loves to focus on metrics, and enjoys speaking with people, Wayfairs virtual, customer service position may be right for you. Answers telephone calls -1st line- providing services to customers. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair and world for all. Thanks and good luck! Company OverviewAssurant is a leading global business services company that supports, protects, and connects major consumer purchases. Wayfair will give you the training, tools, and decision-making ability to help our customers find solutions that work best for them. One comment from a stay-at-home-working-parent state that it is an okay job and that the employee was happy to be able to work from home, but that the company mostly focuses on metrics. Youll need to juggle navigating multiple browsers, tabs, tools, and screens in order to quickly and effectively answer questions. If you require a reasonable accommodation to participate in the job application or interview process, please contact [emailprotected]Need Assistance? In the event a customer should contact our support team via phone, email, chat, mobile messaging, or in other ways, we empower our Customer Service Team to resolve the issue. Customer Service Representative - Work from home (Remote), Customer Service Representative, Work from Home Opportunity, Customer Service Representative - Remote Work, Customer Service Support Representative - Full time (Remote), Customer Service Representative ( remote), Customer Service Representative - WORK FROM HOME, Entry level / Customer Service Representative (Remote), Virtual Customer Service Representative (Remote), Call Center Customer Service Representative. Across Wayfair we want to help our customers love their home, providing a great experience to have our UK based customers repeatedly choosing Wayfair. Our Sales teams play a critical role in driving revenue and repeat business as we grow our company. Angies goal is sharing her passion for home business, personal finance, telecommuting, and entrepreneurship, and her work has been featured on Recruiter, FlexJobs and Business News Daily. This isn't just about taking another phone call this is about empowering our customers to create spaces reflecting who they are, what they need, and what they value. The ideal customer service representative will be familiar with computers and can effectively navigate technology on a daily basis. There are many companies companies you probably shop at as a consumer that outsource their customer support needs to home-based agents to cover the phones, emails and chat systems this time of year. We enable critical thinkers with open minds to work together to create our future. Customer Operations Manager II. This is a virtual customer service associate position in the United States where you will work from your personal residence in a distraction free space. You will empathetically help customers navigate a variety of post-order issues such as: shipping questions, damages, returns, replacements, assembly services and order notifications. The job description asks that you troubleshoot and resolve customer inquiries. Please help us protect Glassdoor by verifying that you're a The Customer Service Team works proactively in a fast-paced environment to monitor customer orders and ensure a seamless delivery to the customer. We and our third-party partners use cookies and other technologies to improve your user experience, collect browsing information, for advertising, and other purposes when you use our websites and apps. We call it The Assurant Way. Carries out surveys in relation to customer satisfaction. These customer support positions require: Another restriction mentioned is that WiFi is not permitted; you will have to hard-wire your computer through an ethernet cord to your modem. Directions to the Parking Lot: If traveling West on Ball Road, turn left on Cast Place (before . If you are looking for a place to start working from home, it looks like Wayfair may be a good place for you. and both meet and comply with their provisions. Well provide the training, tools, and equipmentall you need is a love for problem solving and a dedication to a phenomenal customer experience. ), an upload speed of 5 Mbps with a download speed of 25 Mbps. Carries out surveys in relation to customer satisfaction. At Wayfair, there's a wide variety of career options available. And well bring you a place where you can thrive. Homes more secure. * Data driven solutions to enhance customer experience while improving internal team processes. Need Assistance? In this article, you will find state restrictions, pay, and reviews. We have an unconfined belief that we should make a difference in the communities we work in and serve. No scripts. Careers Site Design by Beamery Careers, Customer Service Associate - Czech & Slovakian speaker. No scripts. Were passionate about all things Wayfair and are here to support our customers every step of the way, delivering on our mission to make shopping for home easy, fun, and stress-free. Were a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. These are true human to human interactions where you can make a meaningful impact. The sales team makes it easier than ever to shop from home, and the customer service team proactively monitors customer orders to provide deliveries seamlessly. We are unable to accommodate any misses, time off, or tardiness during this time. Si continas viendo este mensaje, R-99856. A private and dedicated workspace free of any distractions, (roommates, children, spouses, pets, etc.) Conversations with Wayfair Creatives: Kelly Corcoran, Tis The Season: Giving Back to Our Employees and Local Community, Two Wayfairians join forces to raise over $15,000 for Boston-based charities, Wayfair and Harvard Business Publishing Partner to Upskill Technical Leaders, Cindy Woodson Recounts Her Heritage Journey with WayNative Employee Resource Group in Light of Native American Heritage Month. Your personal data is processed in accordance with our Candidate Privacy Notice (which can found here: https://www.wayfair.com/careers/privacy). We believe in giving our employees unscripted career paths with opportunities for ownership and autonomy throughout. use your conflict management skills to balance the needs of the customer with the options from the business while always maintaining a professional composure. WayNative, Wayfairs North American Native and Indigenous Employee Resource Group (ERG), focuses on creating an inclusive environment that supports indigenous populations and offers a space for conversation within the community. At Wayfair, we believe a phenomenal customer experience combined with a supportive employee structure has resulted in our award-winning Customer Service Team.This isn't just about taking another phone call this is about empowering our customers to create spaces reflecting who they are, what they need, and what they value. Check out a day in Wayfair's warehouse here! Apply today at CareerBuilder! If you have any questions regarding our processing of your personal data, please contact us at dataprotectionofficer@wayfair.com. The ideal customer service representative will be familiar with computers and can effectively navigate technology on a daily basis. Click the link in the email we sent to to verify your email address and activate your job alert. Wayfair would you for you to exceed customer, efficiency metrics, and issue resolutions targes. As we enter the holiday season, we always see an increase in the number of remote customer service openings available. Bring us your best work and your brightest ideas. If you have any questions regarding our processing of your personal data, please contact us at [emailprotected] If you would rather not have us retain your data please contact us anytime at [emailprotected], For more information about applying for a career at Wayfair, visit our. or noise (radio, tv, etc. You will. This is why our training is. This is why our training is. A passion for service. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. Wayfair, on their job posting page, does not discuss pay rates. A Customer Service Associate is responsible for providing a complete service to our customers which primarily is call taking but does include policy administrating, data upload and claims assessing of moderate complexity in line with the companys standards. Processes data in intermediary administration. We take the privacy and security of prospective employees very seriously and are actively working to combat employment scams. excuses voor het ongemak. identify areas where improvement is needed and share those trends with leadership. No matter who you are, Wayfair is a place you can call home. Find startup jobs, tech news and events. It requires the belief that no one should be limited by the constraints of today. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic. Maintains contact with customers and intermediaries in relation to questions about premium or policies. Were a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. Customer Service Consultant Jobs in United States, Remote Customer Service Representative | $15.00 an Hour, Remote Customer Service Specialist | $16 - $17 an Hour, Call Center Customer Service Representative (Remote), Customer Service Representative (Work from Home) - Must reside in MD, Jr. It has 13473 total employees. Get notified about new Remote Work jobs in Amsterdam, North Holland, Netherlands. Whether its over the phone or through chat or email, this fast-paced environment allows us to provide solutions and ensure a seamless delivery experience wherever our customers feel most comfortable. By comparison Wayfair is a relative newcomer, yet much like our neighbors in the academic world weve shared a love for experimentation and learning since the start. Accommodations for Applicants form. This button displays the currently selected search type. Wayfair Senior Business Analyst, Customer Service Strategy Boston, MA 3d $81K-$113K Per Year (Glassdoor est.) Most customers contact us because theyve had a problem and need your help. Youll need to think analytically to solve customer problems in a first contact resolution approach. Qualified applicants will be required to pass the candidate assessment to proceed with the interview process. Assistance for Individuals with DisabilitiesWayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. Today she balances several successful online ventures and loves to share her passion for home business with others. You will empathetically help customers navigate a variety of post-order issues such as: shipping questions, damages, returns, replacements, assembly services and order notifications. Were a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. Wayfair will invest in you with continuous development, career opportunities, and will surround you with a team of great people. No canned responses. . Wayfair was founded in 2002. They balance technology with human empathy and want to build customers trust and loyalty. Youll need to juggle navigating multiple browsers, tabs, tools, and screens in order to quickly and effectively answer questions. Interviews for Top Jobs at Wayfair Software Engineer (174) Business Analyst (153) Data Scientist (85) Customer Service Representative (83) See more interviews for top jobs Your trust is our top concern, so companies can't alter or remove interviews. We build customer loyalty by delivering personalized solutions. We support, connect and service over 300 million consumers worldwide, helping people get more value from their connected devices, vehicles and homes. RemoteWorker US. Looking for additional customer service positions? This isn't just about taking another phone call this is about empowering our customers to create spaces reflecting who they are, what they need, and what they . Time: 9:00 AM - 2:00 PM. and commitment to being present for your full shift each day, This helps ensure we're ready and available to help our customers when they need. At least for the current openings. or noise (radio, tv, etc. Job posted 15 hours ago - Wayfair is hiring now for a Full-Time Work From Home Customer Service Associate in Corinth, . Come and explore. your computer to a modem with minimum internet speeds of 25Mbps (download) and 5Mbps (upload). Whether its over the phone or through chat or email, this fast-paced environment allows us to provide solutions and ensure a seamless delivery experience wherever our customers feel most comfortable. The pay is good, and the hours are great. when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. About Wayfair Inc.Wayfair is one of the worlds largest online destinations for the home. No canned responses. Question: What roles at Wayfair can work from home during the COVID-19 outbreak? No canned responses. If you continue to see this These are true human to human interactions where you can make a meaningful impact. Mar 11, 2023 Customer Service Representative Interview Anonymous Interview Candidate No Offer Today’s top 322 Remote Work jobs in Amsterdam, North Holland, Netherlands. You will empathetically help customers navigate a variety of post-order issues such as: shipping questions, damages, returns, replacements, assembly services and order notifications. New Remote Work jobs added daily. At Wayfair, we care about our customers. Come and explore. per informarci del problema. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. We are currently hiring for the following states:Alabama, Arizona, Arkansas, Colorado, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Mexico, North Dakota, Ohio, Oklahoma, Oregon, South Dakota, Tennessee, Texas, Utah, Washington, and Wisconsin. Youll play a crucial role by providing a best in class experience when its most needed. Remember, the Arise Platform connects you with the clients, you provide the service. We pride ourselves on providing service in your time zone with no time limit and no scripts to follow. We are interested in retaining your data for a period of 12 months to consider you for suitable positions within Wayfair. At Wayfair, we believe a phenomenal customer experience combined with a supportive employee structure has resulted in our award-winning Customer Service Team. . Lamentamos pelo inconveniente. Nous sommes dsols pour la gne occasionne. With OutPLEX, you'll resolve customer issues via email or phone. This is notable through our dedicated Leadership Development team whose role is to develop Wayfair employees at every level.. Wayfair has several work-from-home customer service positions open. You will actively listen to understand relevant customer information to find the best way to solve their problem quickly and thoroughly. "The most unique aspect of Wayfair's culture is the sense that you really can do anything. Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. Every voice, every perspective matters. You will actively listen to understand relevant customer information to find the best way to solve their problem quickly and thoroughly. You will empathetically help customers navigate a variety of post-order issues such as: shipping questions, damages, returns, replacements, assembly services and order notifications. Assurant claims experts use a combination of artificial and human intelligence to initiate, process, and resolve claims quickly and accurately. For U.S. benefit information, visit myassurantbenefits.com. There are many companies - companies you probably shop at as a consumer - that . At Wayfair, we believe a phenomenal customer experience combined with a supportive employee structure has resulted in our award-winning Customer Service Team.This isn't just about taking another phone call this is about empowering our customers to create spaces reflecting who they are, what they need, and what they value. If you have a disability under the Americans with Disabilities Act or similar law, and you wish to discuss potential accommodations related to applying for employment at our company, please contact Accessibility@assurant.com. Please check the spelling of email senders carefully. If you would rather not have us retain your data please contact us anytime at dataprotectionofficer@wayfair.com. No canned responses. You will be given a level of autonomy to help customers find the right solution. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. At Wayfair, we believe a phenomenal customer experience combined with a supportive employee structure has resulted in our award-winning Customer Service Team.This isn't just about taking another phone call this is about empowering our customers to create spaces reflecting who they are, what they need, and what they value. Quarterly performance bonus of up to $2,000, Referral Bonus of $500 per eligible referral, Health, Vision and Dental Insurances (coverage starts on Day 1! Lamentamos Be the first to apply. Introduce yourself, and we'll get in touch if there's a role that seems like a good match. Multilingual Speaker; Portuguese speaker + fluency in Spanish, Flexible working; 2 days in office, 3 days from home. No canned responses. Remote Work Jobs in Amsterdam, North Holland, Netherlands, Business Development Representative (Fully Remote), Manager, EMEA and Candidate Member Engagement, REMOTE Affiliate and Business Development Managers WORK FROM ANYWHERE, Remote Endpoint Infrastructure Problem Solver, Workplace Equity Specialist (Data Analyst) - Amsterdam), Author Acquisition & Growth Manager (f/m/d) | Netherlands, Digital Marketing Strategy Analyst - 3months Freelance Contract, Growth and BizDev Strategist - Freelance [Remote]. The company is located in Boston, MA, Boston, MA, Brunswick, ME, Bryan, TX, Ogden, UT and Orem, UT. * Effectively work and mentor remotely with team members located in several time zones globally. Helping People Thrive in a Connected World We work with the worlds top brands to make smart devices simpler. You can check your typing speed online. Topics can range from returns, replacements, delivery, product availability, order status, and more. Excellent customer service and strong administration skills, Ability to learn quickly with flexible to adapt to changing priorities, Ability to multi-task, assess priorities and competently handle a variety of activities with a high-degree of accuracy in a fast-paced, deadline-driven environment, Intermediate level Microsoft Word, Microsoft Excel, Knowledge of General Insurance is a benefit, A net fixed home - work travel allowance based on your travel distance. For more information, see our.

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